FAE Director

Job description: The Field Applications Engineering (FAE) Director plays a critical leadership role within the sales organization of a global semiconductor company, enabling customers to successfully adopt the company’s products and technologies while driving business growth in the China region. This leader identifies and secures design‑win opportunities, shapes technical engagements with customers, and ensures smooth execution from concept through product launch. In close partnership with sales, engineering, and factory teams, the FAE Director builds strategic technical relationships, deeply understands customer requirements, and guides the delivery of innovative, competitive solutions that support long‑term account success.

Responsibilities

• Develop, identify and pursue design-win opportunities of the company’s products and technologies.
• Understand customer needs and make appropriate product recommendations to meet the needs.
• Coordinate activities to close design wins with account manager and factory teams.
• Partner with sales to develop and implement account strategy and determine possible application of company products and solutions to meet customer requirements.
• Communicate strategies to factory management to obtain required support and coordination.
• Maintain a high standard of technical knowledge in relationship to the company’s products, technologies, services, and competitors.
• Develop sound professional relationships with key engineers, architects, and decision-makers in customer accounts
• Oversee and manage customer projects utilising the company’s products, technologies, and services

Required Skills and Experience:

• BS Electrical Engineering, Computer Engineering or Computer Science.
• 10 or more years of experience in semiconductor industry, preferably with a full cycle of SoC development experience
• Possess a broad technical understanding of server CPUs, platform architecture and the software ecosystem required to evaluate and optimize applications that run at the node, rack and datacenter scale.
• Well versed in server software ecosystem including OS/Hypervisors, Compilers, Libraries, debug and profiling tools.
• Experience with virtualization technology and one or more hypervisor solutions is preferred.
• Hands on experience in the setup and configuration of server systems including software, networking and storage infrastructure.
• Good working knowledge of key workloads that are used to evaluate servers for hyperscale and web scale
• Demonstrate excellent problem-solving skills and the ability to manage complex problems involving multi-disciplined, cross-functional teams
• Fluent Mandarin and proficient English skills required
• Demonstrate excellent communication and presentation skills.
• Demonstrate both the ability to work independently as well as part of a team.
• Demonstrate good time management skills and the ability to manage multiple priorities.
• Good people skill to work with customers and internal teams at different levels

Preferred Qualifications:

• Master’s degree in Electrical Engineering, Computer Science, or related field.
• Strong network and experience with OEM/ODM
• Past experience in sales and commerical contract negotiation.

Our 10x mindset guides how we engineer, collaborate, and grow. Understand what it means and how to reflect 10x in your work: https://careers.arm.com/en/10x-mindset

Accommodations at Arm

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.