About the Role

Do you instinctively know how and when to take action? Do you love performing under pressure? As part of our Global Security group, you'll help support the security needs of Apple's most valuable assets: our people, properties and innovations! Join us and you'll play a meaningful role in preserving the highest standard of security for one of the most watched companies in the world!

Apple is looking for a creative problem-solver with a background in delivering solutions according to the highest service standards. Apple's Global Security team is looking for a Global Threats Team Manager to support the Global Threats & Crisis Management Organization. You will lead a team of dedicated, professional protective intelligence analysts and behavioral threat assessors, work directly with business units, People team, Global Security, and various law enforcement agencies to provide physical threat assessment and mitigation recommendations. You will help strategize, plan, and develop creative solutions on a wide variety of projects, initiatives, and campaigns.

Your work will help evaluate physical security risk to people, productions, and events, increase the efficiency and effectiveness of our operations, and assist with critical incidents affecting Apple.

Description

Apple is seeking a leader with a deep background in assessing threats and risk to physical security, protective intelligence, behavioral threat assessments, open-source research, security operations, managing multiple remits and concurrent programs, projects, and initiatives. The ideal candidate will have leadership and management experience, program management expertise, a high degree of technical skills, excellent writing skills, and the ability to foster and maintain good relationships with key partners and employees at all levels. They will play a key role in leading others and upholding and instilling Global Security values: Service, Integrity, and Awareness.

Responsibilities

• Lead as a subject matter expert (SME) and serve as an escalation point for threats involving complex interpersonal, reputational, or security-related dynamics involving employees, executives, former employees, customers, or unknown individuals
• Partner closely with Apple's Executive Protection and Talent Protection Teams, Apple TV Production Security Team, and other critical partners
• Conduct in-depth behavioral analysis, open-source research, and recommend tailored mitigation strategies
• Collaborate with leaders from the business unit who request security services to guarantee that each assessment and the scope of work are meticulously planned, executed, and maintained in the highest level of confidentiality
• Oversee project management, attend meetings, and communicate updates to the team, including training sessions and event debriefings
• Build and maintain relationships with key partners such as law enforcement, government agencies, Apple business units, and vendors
• Provide analytic support to enable threat detection and identification of concerning behaviors and develop strategies to mitigate risks
• Communicate complex threat issues to diverse audiences across Apple
• Demonstrate high degree of knowledge of best-in-class applicable software/tools (e.g. social media monitoring and investigations, case management software, etc.), investigative strategies, and research methods to address threats to people and places
• Collaborate with critical stakeholders at Apple and other partners to stay updated on industry trends and best practices

Minimum Qualifications

• 12-15+ years of professional experience in leading a protective intelligence or threat program and/or conducting intelligence investigations or analysis; assessing complex threats and developing mitigation strategies and techniques
• 10+ years of demonstrated success as a people manager, leading teams
• Subject matter expert with data analytics, threat metrics platforms and collection
• Advanced open source and public records research skills
• Ability to demonstrate critical thinking skills to strategize and creatively address challenging problems, delivering practical and effective results
• Experience in understanding, analyzing, and communicating complex risks; identifying anomalous behaviors; and developing mitigation strategies
• Experience assessing and leveraging multiple data sets and tools to support complex analysis
• Demonstrate excellent communication with a strong attention to detail
• Ability to work collaboratively, with previous experience working on complex, international, large-scale, time-critical projects (Preferred)
• Willing to be available on-call for emergencies and be adaptable to constantly changing schedules which may include weekends, nights and holidays
• Travel 10 - 25% of the time, with on-call responsibilities

Preferred Qualifications

• Demonstrated track record of building strong external and internal relationships
• Skilled in managing sensitive high-impact threat cases across business settings
• Adept at building new work-flow patterns and taking the initiative to come up with innovative solutions
• Ability to react to changes in a time critical environment to meet security needs and quickly evaluate situations
• Experience managing, coordinating, and maintaining multiple projects
• Experienced in Behavioral Threat Assessment and conducting security and risk assessments
• Experience in intelligence-based location or people risk assessments and sentiment analysis
• Results-oriented mentality and focus with a strong desire to learn and succeed
• Exceptional organizational, time management, and problem-solving skills
• Possess a CTM certification or other specialized psychological education
• Association of Threat Assessment Professional (ATAP) membership in good standing

Equal Opportunity

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.