At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express

The Team
Strategic Partnerships manages and grows the most significant enterprise relationships across American Express. The team is responsible for defining multi-year partnership strategies, supporting key negotiations and projects, and driving new business opportunities globally with our largest Blue Box partners. It exists to deliver against three core objectives: (1) foster and maintain external relationships, (2) support and develop partner strategies that maximize value to customers and the enterprise, and (3) bring the best of Amex to drive growth and innovation.

The Role:

This Senior Manager will report to the Director, AI + Tech Partnerships, and will help drive thought leadership across AI strategy while supporting our critical B2B partnerships with Microsoft and Dell. Success in this role will require deep knowledge of the partners and their priorities, comfort working in white space as we look to unlock new sources of value, and the ability to collaborate with colleagues and partners to achieve partnership outcomes. This is an excellent opportunity for a self-motivated individual interested in furthering general management and business development skills in an environment where innovation is highly valued and encouraged.

The Senior Manager, Strategic Partnerships (B35) requires proven relationship management skills, strong business development acumen, and knowledge of the agentic commerce and payments ecosystem.

• Key Job Responsibilities

• Partner Leadership: Own day-to-day management of strategic AI and technology partnerships, developing deep understanding of AI business models, partner priorities, and identifying new value-creation opportunities. Drive cross-functional collaboration (product, marketing, legal, risk) to deliver integrated partnership outcomes.

• Deal & Contract Execution: Lead end-to-end partnership development, including ideation, negotiation, contracting, and go-to-market execution for key B2B partners.

• Strategic Thought Leadership: Inform enterprise AI and digital wallet strategy by delivering insights on emerging trends (AI, agentic commerce, payments innovation), competitive dynamics, and regulatory considerations. Translate complex opportunities into clear, actionable strategies aligned to enterprise priorities.

• Culture & Leadership: support SP’s broader culture of growth, accountability, and retention.

• Minimum Qualifications

• Demonstrated success managing complex partner relationships, negotiations, and business development initiatives

• Experience in technology, agentic commerce, payments, B2B or AI partnerships

• Strong ability to lead cross - functional efforts and manage multiple strategic priorities

• Outstanding written and verbal communication and influencing skills, with the ability to work with partners across different functions, colleagues at all levels, and with partners

• Comfort with ambiguity, intellectual curiosity, and ability to structure net-new opportunities

• Self-starter with the ability to excel in a dynamic, constantly evolving environment and switch gears as required

• Bachelors degree required

Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.