At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Analyst – Strategic Planning

How will you make an impact in this role?

This role is designed for a highly analytical and business-oriented professional who will serve as a strategic thought partner to the organization.

The Analyst – Strategic Planning will combine strong analytical capabilities with deep business acumen to support strategic decision-making within the Credit Card ecosystem. The candidate will bring a solid understanding of industry dynamics, competitive landscape, emerging technologies, and evolving customer behaviors, translating complex analyses into actionable strategic recommendations.

This individual will proactively identify risks and growth opportunities, support long-term planning processes, and contribute to shaping business priorities. The role requires the ability to quickly ramp up on the Amex business model, financial drivers, KPIs, and enterprise value creation levers.

The ideal candidate is intellectually curious, structured in problem-solving, and able to connect data insights with commercial outcomes. Strong executive communication skills in Spanish and English are essential, as this role will frequently engage with senior stakeholders.

Key Responsibilities

Strategic Planning & Business Insights

• Support the development of short- and long-term strategic plans aligned with enterprise objectives.

• Conduct market, competitive, and industry analyses to inform business strategy.

• Translate analytical findings into clear strategic recommendations tied to financial and commercial impact.

• Develop business cases and scenario analyses to evaluate new initiatives and investments.

• Identify key risks and opportunities and propose mitigation or acceleration strategies.

Performance Management & Financial Analysis

• Monitor and analyze key business KPIs to ensure alignment with strategic priorities.

• Support forecasting, budgeting, and performance tracking processes.

• Partner with Finance and cross-functional teams to assess performance drivers and variance analysis.

Customer & Market Intelligence

• Leverage data to generate insights on customer behavior, profitability, and segmentation.

• Support targeting strategies and value proposition development through analytical insights.

• Analyze trends across channels, campaigns, and customer segments to optimize business performance.

Executive Communication & Cross-Functional Collaboration

• Prepare high-impact executive presentations with clear storytelling and actionable recommendations.

• Simplify complex analyses into concise business narratives.

• Collaborate with cross-functional stakeholders to drive alignment and execution of strategic initiatives.

• Influence decision-making through data-driven insights and structured frameworks.

Qualifications

• Strong understanding of the Credit Card / Banking industry ecosystem.

• Highly developed analytical, quantitative, and structured problem-solving skills.

• Advanced proficiency in Python, R, SAS, or SQL.

• Experience in financial modeling, forecasting, and scenario planning.

• Ability to translate raw data into strategic insights and business recommendations.

• Strong knowledge of KPI governance, planning processes, and performance management.

• Advanced proficiency in Excel, PowerPoint, and Tableau.

• Strong communication skills (Spanish and English), both verbal and written.

• Proven stakeholder management and influencing capabilities.

• Ability to manage multiple priorities in a fast-paced, matrixed environment.

• High attention to detail, accountability, and results orientation.

• Strong presentation and storytelling skills.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.