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Senior Manager – Privacy Control Framework

American Express

Senior Manager – Privacy Control Framework

American Express

Charlotte, North Carolina, United States; Phoenix, Arizona, United States

·

On-site

·

Full-time

·

2w ago

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic wel-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.

American Express is on a multi-year journey to enhance our focus on Privacy compliance as well as Customer data handling and transparency. As part of this journey, EDMP is establishing the Global Privacy Center of Excellence. This role will sit within the Privacy Center of Excellence to define and execute privacy activity and risk mitigation activities including control implementation by defining standards of care for privacy activities across the enterprise for all processes and technologies. This role will coordinate across business units and markets to set control guidelines and identify opportunities for improvement in relation to privacy risk.

Primary Responsibilities

  • Ensure integration of privacy controls embedded across existing systems and capabilities and support continued maintenance.
  • Establish a privacy risk framework that will help to create a baseline for tolerable risk thresholds across Enterprise.
  • Translate privacy requirements into clear technical and business control requirements.
  • Support privacy-by-design initiatives by embedding controls into existing systems and processes.
  • Collaborate with risk teams to assess privacy risks and ensure appropriate handling of sensitive data.
  • Maintain an inventory of privacy capabilities across the Privacy COE and federated teams.
  • Coordinate training efforts to promote effective control implementation across the enterprise

Qualifications:

  • A strong strategic approach with 5+ years prior experience including implementation of privacy controls.
  • Experience in privacy risk and/or aiding in risk detection/mitigation processes and creating standards of care.
  • Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information.
  • Track record of being able to be a subject matter expert and using enterprise-thinking to quickly identify areas of improvement.
  • High degree of organization, individual initiative and personal accountability and resiliency.
  • Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.
  • Proven ability to manage multiple demands successfully within a matrixed organization.
  • Enjoy solving large and complicated problems.
  • Ability to maintain a positive, ‘can-do’ attitude

Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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About American Express

American Express

American Express Company or Amex is an American bank holding company and multinational financial services corporation that specializes in payment cards. It is headquartered at 200 Vesey Street, also known as American Express Tower, in the Battery Park City neighborhood of Lower Manhattan.

10,001+

Employees

New York

Headquarters

Reviews

3.3

10 reviews

Work Life Balance

2.8

Compensation

3.2

Culture

2.5

Career

3.0

Management

2.0

45%

Recommend to a Friend

Pros

Good benefits and compensation

Training and professional development provided

Well-structured company with high-level professionals

Cons

Micromanagement and lack of trust from leadership

Fast-paced, high-stress work environment

Poor work-life balance with extended hours expectations

Salary Ranges

0 data points

L2

L3

L4

L5

L6

L2 · ヒューマンリソーシズ L2

0 reports

$168,350

total / year

Base

$67,340

Stock

$84,175

Bonus

$16,835

$117,845

$218,855

Interview Experience

10 interviews

Difficulty

3.0

/ 5

Duration

21-35 weeks

Offer Rate

10%

Interview Process

1

Application Review

2

HireVue Pre-Screening

3

Technical Phone Screen

4

Behavioral Interview

5

Final Round Interview

6

Offer

Common Questions

Coding/Algorithm

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit