At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Vice President, HR Public Relations & Employer Brand is responsible for building and advancing the company’s external employer reputation and HR leadership narrative at a global scale. Reporting to Vice President of Enterprise Colleague Communications, this role serves as the primary public relations and executive visibility advisor to the Chief Human Resources Officer (CHRO).

This leader will elevate how the market understands the company’s people strategy—clearly and credibly linking talent, leadership, and culture to business strategy and results. Through bold, creative public relations, executive thought leadership, social-first storytelling, and high-impact visibility opportunities, the role positions the company as a modern, influential employer—and the CHRO as a compelling voice on leadership and the future of work.

Key Responsibilities

• Advise the CHRO and HR leadership on external reputation, executive visibility, and thought leadership strategy.
• Lead the global HR public relations and employer brand strategy, blending traditional earned media with modern, social-first and emerging platforms.
• Secure high-impact, difficult-to-place media coverage and visibility opportunities that strengthen credibility and influence.
• Shape and amplify the company’s Colleague Value Proposition (CVP) through compelling external storytelling.
• Position HR leaders as authoritative voices through media, LinkedIn and social platforms, podcasts, bylined content, and speaking engagements.
• Provide guidance and support (as needed) to other senior Amex leaders who can act as spokespeople for the CVP externally, with a special focus on our Leadership narrative.
• Lead the employer-of-choice awards and rankings strategy, including Great Place to Work and other leading employer assessments.
• Provide senior counsel on sensitive workforce-related issues and reputation risk.

Qualifications & Experience

• 15+ years of experience in public relations, corporate affairs, or employer brand, with deep expertise in external HR or leadership communications.
• Proven track record of securing high-impact, hard-to-get media placements and elevating executive profiles.
• Demonstrated ability to blend traditional PR with modern, social-first, and emerging storytelling approaches.
• Experience advising C-suite executives, particularly CHROs, with confidence and sound judgment.
• Exceptional storytelling, writing, and executive presence.
• Strategic, creative thinker comfortable operating in high-visibility, high-stakes environments.

Salary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions