Amazon Now operations is looking for an experienced senior area manager with 3+ years of a strong record of achieving results in Under the roof Fulfillment Operations (UTR). We are looking to hire a manager to join the team that redefines fast delivery, helps us build and run this new service for our customers, & oversees 3rd Party Vendors for Under the roof operations
When you join Amazon as an Area Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues/teams to address challenges, which means no two days will be the same.

• Key job responsibilities
• Promote a culture of safety and wellbeing
• Lead Multiple Dark stores to achieve quality, productivity and SLAs are at consistently high levels, and business objectives are met across all shifts
• Analyze and implement corrective actions to make sure quality, productivity and SLAs are at consistently high levels, and business objectives are met across all shifts
• Manage UTR operations with 3P to drive the weekly, monthly, and quarterly plan in-line with other stakeholders management.
• Manage UTR Supervisors to have a standardized daily routine for supervisors managing UTR in each dark store
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyze performance and suggest process improvements to optimize work and improve customer experience
• Collaborate with other managers to standardize shift processes

Basic Qualifications

• 3+ years of performance metrics, process improvement or lean techniques experience
• 3+ years of employee and performance management experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Bachelor's degree or equivalent

Preferred Qualifications

• Bachelor's degree in supply chain management, operations, engineering, analytics or related field
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