Are you passionate about building systems that protect millions of customers and developers? Join the Appstore Commerce Fraud & Abuse Prevention team as a Software Development Manager, where you'll lead the charge in safeguarding Amazon Appstore's digital commerce business.
In this role, you'll lead a team of talented engineers developing and maintaining sophisticated fraud detection and prevention mechanisms that minimize losses for both our third-party developer partners and Amazon. Your team's work operates at multiple critical layers—from developer account verification to real-time transaction monitoring and refund abuse prevention—directly impacting the integrity and trustworthiness of the Amazon Appstore.
You'll architect and scale multi-tier systems that process millions of transactions, using advanced detection algorithms and machine learning to identify and prevent fraudulent activities before they impact our customers and partners. This is a high-impact role where your technical leadership will directly reduce bad-debt, protect legitimate developers, and ensure customers have a safe, trusted shopping experience.
If you're excited about solving complex technical challenges at scale, building systems that matter, and leading teams that make a real difference in protecting digital commerce, we want to hear from you.
Key job responsibilities
Lead and manage a team of software engineers building scalable fraud detection and prevention systems that protect the Amazon Appstore ecosystem from fraudulent activities and abuse
Design, architect, and deliver multi-tier services that detect and prevent fraud at developer account level, transaction level, and refund level, directly minimizing bad-debt for Amazon and partner developers
Drive technical strategy and roadmap for fraud prevention capabilities, balancing short-term operational needs with long-term architectural vision
Partner with product managers, data scientists, and business stakeholders to define requirements and prioritize fraud prevention initiatives based on risk and business impact
Establish and enforce engineering best practices across the full development lifecycle, including code reviews, testing strategies, deployment processes, and operational excellence
Own the operational health of fraud detection systems, ensuring high availability, low latency, and accurate detection rates while minimizing false positives
Recruit, hire, mentor, and develop engineers, fostering a culture of innovation, ownership, and technical excellence
Communicate technical designs, system performance metrics, and strategic recommendations to senior leadership and cross-functional partners
Continuously analyze fraud patterns and trends to evolve detection mechanisms and stay ahead of emerging threats

Basic Qualifications

• 7+ years of engineering experience
• 3+ years of engineering team management experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams
• Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
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