AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Learning Experience Design team is building workforce learning for the FUTURE – rethinking not only the content we produce, but the way content it is consumed. We are a team of Day 1 designers who work closely with content experts, technology and metrics to drive new ways of learning in the workplace for Data Centers around the world. If you are looking to lead the change in workforce learning, this may be the role you’ve been waiting for.

Key job responsibilities

• Key job responsibilities
• Design, develop, and deploy training as part of a blended learning strategy
• Partner with cross-functional teams to build out development experiences with a global mindset
• Solve business problems with focus on understanding root causes and anticipating future needs
• Work with technical SMEs to design and create engaging end user training
• Manage multiple curricula development projects simultaneously
• Develop training materials that align to a blended training delivery strategy, including and not limited to: self-directed, instructor led (ILT), virtual (vILT), and hands-on practical training
• Measure impact and quickly revise content/modality to address specific feedback, as needed
• Create reliable and valid learner evaluation tools to gauge knowledge and skill transfer
• Drive use of evaluation and performance data to improve learning content
• Work with global stakeholders to program manage technical training program

A day in the life
We are looking for a Learning Experience Designer who will develop high-quality training content and learning experiences that improve learner outcomes and reduce time-to-productivity for Data Center roles. Responsibilities include collaborating with cross-functional teams on training content development, working with technical subject matter experts, and creating engaging learning materials across multiple modalities. The ideal candidate thrives in a fast-paced environment, demonstrates strong instructional design skills, and is passionate about creating effective learning solutions.

Basic Qualifications

• Bachelor's degree or equivalent, or experience developing and implementing training programs
• 5+ years of developing training in a variety of delivery modalities
• Experience with e Learning authoring tools and other design programs including: Storyline/Rise 360, Vyond, Adobe Creative Suite, and Camtasia
• Experience with animation or 3D design

Preferred Qualifications

• Experience building scalable programs and repeatable scalable processes, levering various tools and methods to create scale and efficiency
• Familiarity with Artificial Intelligence tools for content creation
• Experience within datacenter operations
• Analyze learning evaluation data and turn it into actionable insights
• Possess excellent communication and writing skills, attention to detail, and ability to maintain high quality standards

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, OR, Boardman - 118,200.00 - 160,000.00 USD annually
USA, VA, Herndon - 118,200.00 - 160,000.00 USD annually
USA, WA, Seattle - 118,200.00 - 160,000.00 USD annually