Wifi is the foundation of the modern home. Without it, nothing works. eero, an Amazon company, is the first company to deliver a whole home Wi Fi experience using mesh technology, ensuring there isn’t a home layout or connected device we can’t handle. Fixing connectivity is, however, just the start. We’re working on the building blocks of the smart home by designing our own hardware, enabling it with software, and tying it all together to the cloud. A home that anticipates our needs, takes care of us and our families, keeps us safe and healthy, and saves money and energy.

As a Product Data Analyst, you will drive actionable insights for our Product & Engineering organization, influencing the decision-making across the org. You have a passion for understanding customers and drawing insights and hidden patterns from data, and experimenting with AI to explore data. You will collaborate closely with product development teams, ensuring that data insights are seamlessly integrated into our product offerings. The ideal candidate will be a highly motivated individual who seeks to “tell the story” of the data with little direction or supervision, partnering cross-functionally with Product, Engineering, Marketing, Sales, and Customer Experience.

You bring experience developing with AI tools (e.g., natural language query capabilities, using LLMs) and are excited to leverage AI to scale data analytics.

This is a highly visible role in which you will have an outsized impact. Product Strategy and Analytics is part of the broader Product & Engineering team at eero. This role will report to eero’s Head of Product Strategy and Analytics.

Key job responsibilities

As a Product Data Analyst, you will drive actionable insights for our Product & Engineering organization, influencing the decision-making across the org. You have a passion for understanding customers and drawing insights and hidden patterns from data, and experimenting with AI to explore data.

You will collaborate closely with product development teams, ensuring that data insights are seamlessly integrated into our product offerings. The ideal candidate will be a highly motivated individual who seeks to “tell the story” of the data with little direction or supervision, partnering cross-functionally with Product, Engineering, Marketing, Sales, and Customer Experience.

You bring experience developing with AI tools (e.g., natural language query capabilities, using LLMs) and are excited to leverage AI to scale data analytics.

This is a highly visible role in which you will have an outsized impact. Product Strategy and Analytics is part of the broader Product & Engineering team at eero. This role will report to eero’s Head of Product Strategy and Analytics.

About the team
Interested in exploring career opportunities with eero?
Visit our careers page to view all open positions: https://www.amazon.jobs/content/en/teams/devices-services/hardware-eero?country%5B%5D=US&keyword%5B%5D=eero

Basic Qualifications

• Bachelor's degree
• Knowledge of at least one data-focused technology tool, such as Python, SQL, Alteryx, Amazon Quick Sight, or similar

Preferred Qualifications

• Experience working with customers, technical teams, and management to collect requirements, describe software product features, and technical designs
• Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
• Experience solving complex problems quantitatively and develop actionable data-driven business recommendations
• Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
• Experience with developing machine learning and natural language processing products
• Experience analyzing metrics to drive business improvements

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, San Francisco - 173,900.00 - 235,200.00 USD annually