채용
Required Skills
SQL
Customer Service
Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our RoW Value Recovery team. This role requires an individual with excellent analytical abilities as well as an business acumen. The candidate knows and values our customers (internal and external) and will work back from the customer to create structured processes for global expansions of work authorization, and help integrate new countries/new acquisitions into the existing program. They are experts in partnering and earning trust with operations/business leaders to drive these key business decisions.
Key job responsibilities
Own the development and maintenance of new and existing dashboards focused on analysis of requirements, metrics, and reporting dashboards.
Partner with operations/business teams to consult, develop and implement KPI’s, automated reporting/process solutions, and process improvements to meet business needs.
Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.
Prepare and deliver business requirements reviews to the senior management team regarding progress and roadblocks.
Participate in strategic and tactical planning discussions.
Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs.
Basic Qualifications
- Bachelor's degree or above in Operations Research, Statistics, Applied Mathematics, Engineering, Computer Science or related field, or experience with SQL
Preferred Qualifications
- Experience in e-commerce, retail or advertising
- Experience in ownership of projects and communicating timelines and executing independently
- Strong attention to detail and organizational skills
- Experience in Operations function
- Proven analytical, problem solving, and organizational skills
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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About Amazon

Amazon
PublicAmazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.
10,001+
Employees
Seattle
Headquarters
Reviews
2.9
10 reviews
Work Life Balance
2.8
Compensation
3.7
Culture
2.5
Career
2.3
Management
2.1
35%
Recommend to a Friend
Pros
Good pay and compensation
Strong benefits package
Flexible scheduling options
Cons
Poor management and leadership
Limited growth and promotion opportunities
High stress and demanding work environment
Salary Ranges
2 data points
L2
L3
L4
L5
L6
L2 · Data Analyst L2
0 reports
$108,330
total / year
Base
$43,332
Stock
$54,165
Bonus
$10,833
$75,831
$140,829
Interview Experience
10 interviews
Difficulty
3.7
/ 5
Duration
21-35 weeks
Offer Rate
20%
Experience
Positive 10%
Neutral 10%
Negative 80%
Interview Process
1
Application Review
2
Recruiter Screen
3
Online Assessment
4
Technical Phone Screen
5
Onsite/Virtual Loop
6
Team Matching
7
Offer
Common Questions
Coding/Algorithm
System Design
Behavioral/STAR
Leadership Principles
Technical Knowledge
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