Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.
Are you interested in shaping the future of entertainment? Do you want to invent, disrupt and redefine what entertainment means for fans, creators, and communities all around the globe?
As part of the Prime Video team, you’ll get to work on projects that are fast-paced, challenging, and varied. Also, you’ll get to experiment with new possibilities, take risks, and collaborate with remarkable people.
We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented creatives, technologists, marketing professionals and so much more, you can decide where a career with Prime Video takes you!
We are seeking an exceptional Principal Business Manager to support the VP of Prime Video Personalization and Discovery (PVPD) and its senior leadership team. This role is essentially a chief of staff role serving as a direct extension of the VP. They will report to and support the VP in the day-to-day management of business and operations. The role is critical in driving operational excellence across a highly dynamic technical organization.
We’re looking for a tenacious self-starter with attention to detail to drive the rhythm of the business in operations and prioritization, run strategic programs to engage our internal customers and partners, and strategically plan with senior leadership to achieve results as we continue to scale. You should have a passion for long term strategies, tactical planning and execution, and complex problem solving. The individual in this role must have strong writing skills, be a natural collaborator, an ability to technically dive deep while having a sharp business acumen, work with diverse teams and businesses, and Invent and Simplify to create scalable mechanisms.
You must have a track record of understanding customer needs and delivering solutions to address those needs, as well as thrive in a dynamic,
fast-paced environment while balancing a mix of program, operational, and strategic responsibilities.
The ideal candidate will have proven executive-level communication skills, be organized, detail-oriented, have a knack for problem solving and enjoy helping others. Additionally, this role must uphold a high standard of integrity and discretion and tactfully handle high-level confidential matters.

• Key job responsibilities
• Serve as primary business partner to VP of PVPD and senior leadership, managing executive priorities, strategic initiatives, and preparing briefings for L10+ audiences
• Drive cross-functional coordination, communication, decision management and stakeholder relationships across Prime Video and broader Amazon organizations
• Engage with finance, recruitment, HR, PR to drive broader org initiatives
• Design and implement scalable processes, governance frameworks, and reporting structures that support operational excellence and organizational growth
• Facilitate clear communication across all levels, translating complex technical concepts for executive audiences and leading staff discussions, offsites, and cross-team meetings
• Support strategic planning including goals management, resource planning, OP1/OP2/3YPs, and for business and operational reviews
• Lead high-visibility cross-functional initiatives and special projects, ensuring timely delivery of commitments and coordinating complex technical programs
• Proactively identify operational challenges, efficiency opportunities and drive accountability on strategic initiatives to improve performance and success of the organization
  About the team
  Prime Video Personalization and Discovery (PVPD) is dedicated to creating a highly personalized content discovery experience that not only delights our customers but also drives both short-and long-term business goals. Our scope includes personalized recommendations, search, marketing, and the advanced machine learning technology and infrastructure that underpins these experiences. Our mission is to automate and enhance customer engagement through personalization, using ML and Generative AI.

Basic Qualifications

• 7+ years of cross functional project delivery experience, or a MBA and 5+ years of cross functional project delivery experience
• Experience managing, analyzing and communicating results to senior leadership
• Experience owning program strategy and end to end delivery
• Experience using data and metrics to drive improvements
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining and executing program requirements
• 7+ years of progressive business management, operations, program/project, or consulting experience
• Experience directly supporting senior level executives
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience managing programs across cross functional teams and building sustainable processes

Preferred Qualifications

• Proven track record of success in fast-paced, high-growth environments
• Demonstrated strong interpersonal and relationship building skills with proven ability to deliver results across multiple groups and disciplines
• Meaningful experience as a change agent leading organizational transformation
• Excellent written and verbal communication skills with ability to influence at all levels
• Strategic thinker with highly developed analytical and critical thinking abilities, including experience informing strategy and roadmap decisions
• Track record of leading by example, creating ownership, and driving personal commitment across teams
  Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
  Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 137,600.00 - 186,200.00 USD annually