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Assistant Customer Manager

Albertsons

Assistant Customer Manager

Albertsons

Wareham, MA, United States, US

·

On-site

·

Full-time

·

2w ago

A Day in the Life:

Are you a people person with a knack for leadership? We're on the hunt for a vibrant and customer-centric Assistant Customer Service Manager to join our dynamic team! In this role, you'll be the right-hand to our Customer Service Manager, helping to keep the daily operations running smoothly, ensuring our customers leave with smiles, and creating a shopping experience that's second to none. You'll be the go-to for training and supervising our awesome staff, tackling customer inquiries and complaints like a pro, and making sure our store policies and procedures are top-notch. If you've got stellar leadership skills, top-tier communication abilities, and a passion for delivering amazing service, we want to hear from you!

What you bring to the table:

  • You take pride in the work you do, whether big or small.

    • You agree that food is central to all our lives.

    • Helping customers and fellow associates gives you energy.

    • Smiling and making others smile is your favorite.

    • You are eager, willing, and wanting to learn & grow.

    • You believe that being a part of your community matters.

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We also provide a variety of benefits including:

  • Diverse and Inclusive work culture

    • Competitive Wages paid weekly

    • Flexible work schedules

    • Associate discounts

    • Leaders invested in your training, career growth & development.

    • Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)

    • Vacation / Paid Time Off-For eligibility requirements please visit my

ACI Benefits:

Our Values

  • We put people first.

  • We are customer driven.

  • We value different perspectives.

  • We raise the bar.

  • We act as owners.

  • We are one team.

  • We build belonging.

  • We are committed to a healthy future.

  • Click to view video:ACI Values

A copy of the full job description can be made available to you.

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About Albertsons

Albertsons

Grocery company.

10,001+

Employees

Boise

Headquarters

Reviews

3.5

3 reviews

Work Life Balance

2.0

Compensation

3.5

Culture

1.5

Career

2.0

Management

1.5

25%

Recommend to a Friend

Pros

Fair treatment of employees

Better than competitors like Walmart

Kind interview staff

Cons

Toxic work environment

Poor management quality

High turnover rates

Salary Ranges

669 data points

Junior/L3

Mid/L4

Senior/L5

Intern

Junior/L3 · Pharmacy Technician

93 reports

$41,866

total / year

Base

$41,866

Stock

-

Bonus

-

$37,559

$46,666

Interview Experience

2 interviews

Difficulty

3.5

/ 5

Duration

14-28 weeks

Offer Rate

50%

Experience

Positive 50%

Neutral 0%

Negative 50%

Interview Process

1

Application Review

2

Phone Screen

3

Technical Interview

4

System Design Interview

5

Onsite/Final Round

6

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge