Project Role: Network & Svcs Operations Representative

Project Role Description: Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments.

Must have skills: Cloud Network Operations

Good to have skills: NA

Minimum 5 year(s) of experience is required

Educational Qualification: 15 years full time education

Summary:

As a Network & Services Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and their associated configurations across Fulfillment and Assurance. Your typical day will involve overseeing back office system data records, supporting customer activations, and making necessary configuration adjustments to ensure seamless operations and customer satisfaction. You will engage with various teams to facilitate effective communication and collaboration, ensuring that all network elements function optimally and meet the required standards.

Roles & Responsibilities:

• Expected to be an SME.
• Collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Monitor network performance and implement improvements as necessary.
• Assist in the development and implementation of operational procedures to enhance efficiency.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Cloud Network Operations.
• Strong understanding of network protocols and telecommunications standards.
• Experience with network configuration management tools.
• Ability to troubleshoot and resolve network issues effectively.
• Familiarity with cloud service providers and their operational frameworks.

Additional Information:

• The candidate should have minimum 5 years of experience in Cloud Network Operations.
• This position is based at our Hyderabad office.
• A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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