The Senior Sales Delivery Lead is accountable for end-to-end delivery, growth enablement, and value realization across complex Digital Inside Sales (DIS) and AI-enabled sales transformation programs. In addition to owning operational excellence, the Senior Service Delivery Lead serves as a growth agent for clients and a steward and ambassador for Accenture, shaping long-term partnerships, identifying expansion opportunities, and representing Accenture’s values, capabilities, and innovation agenda.

This role blends strategic leadership, commercial acumen, and hands-on execution, translating vision into scalable operating models across people, process, technology, and Agentic AI—often spanning onshore, nearshore, and offshore delivery.

Key Responsibilities:

Client Leadership & Stakeholder Management

• Serve as the primary delivery owner and trusted advisor to client sales and operations leaders (VP/SVP/C‑Suite).

• Translate client strategy into executable delivery roadmaps with clear milestones, risks, and value outcomes.

• Lead executive readouts (WBRs/QBRs), articulating progress, ROI, risks, and recommendations.

Delivery & Operations Excellence

• Own day‑to‑day delivery across multiple sales motions (e.g., lead generation, qualification, customer onboarding, full‑cycle sales, customer success, partner management).

• Establish and run delivery governance: cadence, KPIs, SLAs, RAID, capacity models, and financial tracking.

• Drive operational rigor across hiring, onboarding, training, ramp, performance management, and attrition mitigation.

Sales Transformation & Agentic Enablement

• Design and operationalize future‑state seller workflows, including “day‑in‑the‑life” transformations.

• Lead deployment and adoption of Agentic AI solutions (e.g., lead management, insights, content creation, customer success, manager agents).

• Partner with technology, and data teams to run POCs, pilots, and scaled rollouts.

Financial & Commercial Accountability

• Own delivery economics including cost‑to‑serve, margin targets, productivity assumptions, and value‑based constructs.

• Build and maintain business cases, capacity models, and scenario planning (conservative vs. aggressive).

• Identify levers to improve CCI, seller productivity, and revenue impact.

Talent & Global Delivery Leadership

• Lead multi‑geography teams (US, Costa Rica, India, etc.) across sellers, managers, enablement, and support roles.

• Define role profiles, hiring strategies, and skill requirements aligned to client needs and motion complexity.

• Foster a high‑performance, inclusive culture grounded in coaching, accountability, and continuous learning.

Enablement, Change & Adoption

• Partner with L&D to design and execute training curricula (sales methodology, product, tools, AI enablement).

• Drive change management, ensuring sellers and managers adopt new tools, processes, and behaviors.

• Continuously capture insights and iterate the operating model based on performance data and field feedback.

Basic Qualifications

• Minimum of 8 years of experience in sales operations, service delivery, sales transformation, or consulting.

• Minimum of 5 years of experience managing a sales team.

Preferred Qualifications

• Proven experience leading complex, multi‑location delivery teams at scale.

• Strong understanding of inside sales motions, sales methodologies, and CRM ecosystems.

• Demonstrated ability to design and operationalize new operating models.

• Financial acumen with experience owning delivery economics and business cases.

• Executive presence with the ability to influence senior client stakeholders.

• Experience with AI‑enabled sales tools, Agentic workflows, or digital productivity platforms.

• Background in technology, B2B sales, or large enterprise sales organizations.

• Experience supporting pilots, POCs, and scaled transformations.

• Familiarity with sales, data, or AI ecosystems.

This is a hybrid role in Atlanta, GA.

#-FY25

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted on 02/24/2026 and open for at least 7 days.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range:

California $132,500 to $302,400

Cleveland $122,700 to $241,900

Colorado $132,500 to $261,300

District of Columbia $141,100 to $278,200

Illinois $122,700 to $261,300

Maryland $132,500 to $261,300

Massachusetts $132,500 to $278,200

Minnesota $132,500 to $261,300

New York $122,700 to $302,400

New Jersey $141,100 to $302,400

Washington $141,100 to $278,200

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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