Skill required: Talent Development

• Learning Operations

Designation: Business Interlock Manager

Qualifications: Any Graduation **Years of Experience:**13 to 18 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Visit us at www.accenture.com
What would you do? The Business Interlock Manager partners with client stakeholders on the training needs analysis process, builds conceptual designs, provides learning solutions, and guides the LEDD Operations team to execute the design. The Business Interlock is responsible for the overall design of learning interventions and is also responsible for managing the overall development pipeline. The Business Interlock directly supports and has overall accountability for execution of projects and Academies according to design, process, quality, budget, and milestone standards.

Talent Development process:

• Manage learning solutions, including activities such as registration, vendor management, product support, learning management system.What are we looking for? •Written and verbal communication

• Education

  • Bachelor’s Degree in Instructional Design, Cognitive Psychology, Communications, Organizational Development, or equivalent experience.

• Work Experience

  • 12+ years of learning strategy and advisory experience (requirement gathering and solutioning)
  • 12+ years of client/stakeholder relationship management experience

• Critical Thinking

• Problem Management

  • Client/stakeholder relationship management
  • Business acumen and appreciation of strategic intent
  • Learning needs analysis
  • Learning solution planning
  • Learning delivery experience
  • Learning program and project management
  • Practical understanding of types of learning solutions and architectures available, and when they are best used
  • Good knowledge of instructional design principles and product types
  • Strong program/project management skills with a proven record in execution
  • Able to work independently across a broad range of activities
  • Strong written and oral communication skills including:
    Ability to facilitate Client SME and Sponsor discussions to set expectations, and to ensure appropriate involvement
    Good presentation skills
  • Proficiency in Microsoft Office (Word, PowerPoint, Excel, and MS Project)
  • Ability to network and build positive relationships with client, business stakeholders, vendors and Accenture teams
    Preferred
    o Experience in learning and talent strategy development
    o Awareness of current trends in learning including AI, VR, Storytelling etc
    o Working knowledge of accessibility principles and guidelines
    o Exposure to learning measurement and analysis Roles and Responsibilities: Learning Strategy
  • Evaluate inputs for the learning strategy (including leveraging of talent roadmaps and other talent management tools to support learning plans and the business area s broader talent strategy)
  • Develop a point of view on the learning strategy
  • Oversee the design of the learning strategy framework for the capability/ specialization, showing how learners will progress across proficiency levels
    Curriculum/Learning Solution Planning
  • Proactively understand the client’s business drivers, needs, and priorities
  • Recommend the potential learning approach/program/solutions
  • Curate learning assets identified for the curriculum/solution
  • Document learning requirements in a Preliminary Learning Brief (PLB) and/or summary deck
  • Review and map project source content, identifying any gaps
  • Draft the initial scope/budget for the solution
  • Generate and negotiate options, as needed
  • Oversee the maintenance of existing curriculum to ensure continued relevance to target audience, skills, proficiency level
    Pipeline/Demand Planning
  • Partner with the client on 90-day learning planning; documenting priorities, scope, and timelines
  • Connect with the client to review the pipeline weekly/monthly/quarterly
  • Project the spend and staffing requirements
    Stakeholder Management
    o Develop and maintain strong working relationships with key stakeholders
    o Guide the client along the design-deploy-delivery journey
    o Connect actively with the client to identify and solve for pain points
    o Analyze & present metrics to drive data-based decision making
    Operations Management
    o Plan and facilitate project calls to align the Client on goals, deliverables, timelines, and dependencies
    o Define and assess effectiveness of the learning programs
    o Lead weekly status meetings, and provide guidance to address risks and issues
    o Provide inputs to quarterly and annual Client budget development
    o Partner with the Operations Lead on staff planning, recruitment, onboarding work assignments and team engagement
    o Continually focus on value-added activities and process improvement
    Learning value metrics and evaluation strategy
    o Determine Relevant Key Performance Indicators (KPIs)
    o Align metrics with Business Outcomes, ensure metrics reflect business impacts
    o Design a Structured Evaluation Framework for assessing learning effectiveness
    o Determine Data Collection Methods, decide how to gather data through surveys, assessments, and performance reviews
    o Analyze, Interpret and Evaluate data to measure the impact of learning programs

Any Graduation

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.
Visit us at www.accenture.com

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