Project Role: Application Support Engineer

Project Role Description: Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills: Amazon Web Services (AWS)

Good to have skills: Python (Programming Language), Data Engineering

Minimum 5 year(s) of experience is required

Educational Qualification: 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with cross-functional teams, analyzing system performance, and implementing solutions to enhance operational efficiency. You will engage in troubleshooting activities, ensuring that all systems function optimally and meet the needs of the organization. Your role will require a proactive approach to problem-solving, as you will be responsible for maintaining the integrity and reliability of essential business applications.

Roles & Responsibilities:

• Implement AWS Bedrock with Vector Databases and Data source ingestions
• Implement and optimize server endpoints and business logic for high-concurrency workloads (1000+ users)
• Build enterprise system connectors with robust error handling, retry mechanisms, and circuit breakers
• Develop performance optimization strategies including connection pooling, caching, and async processing
• Create comprehensive automated testing frameworks including unit, integration, load, and chaos testing
• Implement monitoring and observability for servers including metrics, logging, and distributed tracing
• Design and implement data pipeline optimization for Snowflake and other enterprise data sources
• Build deployment automation and CI/CD pipelines for MCP server components
• Implement security controls including data encryption, secure API design, and vulnerability management
• Develop troubleshooting and diagnostic tools for production support
• Create documentation and runbooks for operations and maintenance
• High-concurrency system development with proven experience supporting concurrent users
• Snowflake optimization and advanced SQL performance tuning

Professional & Technical Skills:

• Python development with advanced async/await patterns, multiprocessing, and performance optimization
• AWS Bedrock , Open Search , Vector Databases
• REST API development with enterprise-grade error handling, rate limiting, and security
• Database integration and optimization (PostgreSQL, MySQL, Oracle, SQL Server) including connection pooling and query optimization
• Enterprise system APIs (SAP, Salesforce, Oracle, etc.) with robust integration patterns
• Performance engineering including profiling, optimization, and load testing
• Data serialization and validation (JSON, XML, Protocol Buffers, Pydantic)
• Logging and monitoring frameworks (structured logging, metrics collection, alerting)
• Version control and CI/CD (Git, Jenkins/GitHub Actions, automated testing)
• Container deployment (Docker, Kubernetes) and cloud-native development
• Distributed systems patterns (circuit breakers, retries, bulkhead isolation)
• Security best practices including OWASP guidelines and secure coding practices
• DevOps experience including infrastructure automation and deployment strategies
• Message queuing systems (Redis, RabbitMQ, Kafka) for asynchronous processing
• Enterprise compliance experience (audit logging, data governance)

Additional Information:

• The candidate should have minimum 5 years of experience in Amazon Web Services (AWS), Python & SQL.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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