Medical Sales Representative – Nutrition Division

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it's next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life's greatest health challenges.

The Opportunity

This position is based in Guatemala for our Nutrition Division. Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, Pedia Sure®, Pedialyte®, Ensure®, Glucerna® – to help get the nutrients they need to live their healthiest life.

As the Nutritional Sales Representative you will contribute to the long-term growth of Abbott Nutrition products in territory by increasing awareness among Health Care Professionals on the important role of nutrition in improving quality of life, and the superiority of Abbott products to competitor brands. Gain new business and grow existing business through a multichannel, KPIs compliance and a customer engagement strategy that builds HCP confidence in and loyalty to Abbott brand products.

What You'll Do

• Maintain deep, current knowledge about medical and nutritional science, the evolving healthcare landscape, and emerging digital trends to support selling and educating a broad and deep network of HCPs about Abbott products.
• Establish target customers and develop clear customer plans to achieve coverage, frequency, and call rate objectives.
• Implement customer segmentation, identify new leads/customers, and ensure timely reporting of daily activities as per the SFE.
• Understand the market and category opportunities within territory to identify opportunities for market share growth at the customer/account level.
• Develop and execute on multichannel customer engagement plans that generate demand for Abbott brand product and grow recommendation and market share.
• Develop and maintain strong relationships with HCPs throughout the customer account, at different levels of responsibility and influence using existing relationships with HCPs and others to expand customer network.
• Define and deliver 'Unique Value Proposition' from the HCP's perspective (including but not limited to the positioning of Abbott brand products) by continuously uncovering the needs and priorities of individual HCPs using multichannel touchpoints and engagement activities.
• Use data and insights from digital and other omnichannel activities to refine HCP profiles and choose engagement activities that will fit the needs, preferences, and goals of each individual HCP.
• Collaborate with cross-functional teams (Marketing, SFE, CRM, etc..) to support patient education regarding nutrition and Abbott brands, to influence customer and patient choice of nutrition products, and deliver a consistent, end-to-end customer engagement experience.
• Ensure compliance with performance indicators related to defined targets and KPIs assigned by the company and District Manager, such as maintaining HCP panel at 100%, coverage, frequency and calls per day and measure progress against customer and account objectives (monthly, quarterly, annually); and take action to guarantee this metrics are met.

Required Qualifications

• University degree as Healthcare Professional, Physician, Pharmacist
• Minimum 3 years of experience as a medical representative required
• A mix as medical representative and/or pharmacy calls and promotion
• The HCP for generalists, internals, endocrinologists, surgeon medicine doctors, nutritionists, and others, visits is ideal
• Excellent sales techniques
• Broad scientific knowledge
• Proficiency in MS Office (Excel, PowerPoint, etc.)
• Driver license is required
• Local travel required

Job Details

• Job Family: Sales Force
• Division: ANI International Nutrition
• Location: Guatemala (Remote)
• Additional Location: Guatemala > Guatemala : 14 Avenida 7-12 zona 14
• Work Shift: Standard
• Travel: Yes, 75% of the time
• Medical Surveillance: Not Applicable
• Base Pay: N/A

In specific locations, the pay range may vary from the range posted.

Significant Work Activities

• Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
• Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)
• Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day)
• Driving a personal auto or company car or truck, or a powered piece of material handling equipment

Equal Opportunity

Abbott is an Equal Opportunity Employer, committed to employee diversity. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. Abbott welcomes and encourages diversity in our workforce.

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