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JobsABB

IS Operations Manager

ABB

IS Operations Manager

ABB

2 Locations

·

On-site

·

Full-time

·

1w ago

Required Skills

ITIL

Service Management

Project Management

Analytical Skills

Communication

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

IS Service Owner, Common Processes

Your role and responsibilities

ABB Information Systems (IS) delivery team for Finance domain is looking for IS Operations Manager to work with key global financial systems supporting Core and Common finance processes. In that role, person will be part of the team responsible for delivering and supporting Finance Services, taking end to end responsibility for the applications from both support and development perspective, having significant contribution into the current and future Services delivered to the business. It is a great opportunity to participate in shaping complex environment of advanced corporate systems, cooperating with experts from all over the world in tackling challenges and driving opportunities.

The work model for the role is: #Li-hybrid

You will be mainly accountable for:

  • End-to-end responsibility for maintenance and development of applications;

  • Shaping of Roadmap for application;

  • Collaboration with Development teams (internal and external) as well as other teams in the organization to create and manage integrated, business process-oriented SLAs; collaboration with both to define new SLAs when building a new solution;

  • Accountability for the resolution for any incident, change or project which has, or might have, a major impact on the relevant IS application;

  • Triggering and driving improvement initiatives on quality of service, ensuring better alignment with business needs;

  • Leading the Service Review Meetings to review the status and quality of the application/service;

  • Maintaining change backlog for applications and platforms, driving application change process;

  • Ensuring compliance with external regulations (SOX);

  • Support in cost estimates and project plans for the applications or integration platforms in scope

  • Support of application financial plan execution;

  • Cooperation with the Solution Architects in regards to Application architecture ;

  • Building and maintaining relationship with vendors.

Qualifications for the role:

  • Master’s or Bachelor’s Degree in Computer Science, Finance, Economy or related field;

  • Minimum 3 years of experience managing global application/services or implementation projects;

  • Proven experience of working with IT service management concepts (ITIL);

  • Good organization and self-discipline, time management and decisiveness;

  • Fluency in English, both written and spoken, is essential;

  • Strong analytical skills and a deep understanding of the overall context of business processes and technologies;

  • Excellent communication and interpersonal skills;

  • Scrum or general Agile knowledge and working experience is a plus;

  • Financial planning and reporting systems knowledge is a plus;

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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About ABB

ABB

ABB

Public

ABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.

10,001+

Employees

Zurich

Headquarters

Reviews

3.5

3 reviews

Work Life Balance

3.0

Compensation

2.0

Culture

2.5

Career

3.5

Management

2.0

35%

Recommend to a Friend

Pros

Award ceremonies and achievement recognition

Professional experience opportunities

Relevant marketing and writing experience

Cons

Awards only recognize sales and leadership teams

Auxiliary departments excluded and understaffed

No cost of living raises provided

Salary Ranges

405 data points

Mid/L4

Senior/L5

Mid/L4 · Project Manager

102 reports

$117,433

total / year

Base

$109,179

Stock

-

Bonus

$8,254

$79,130

$175,443

Interview Experience

5 interviews

Difficulty

3.8

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 0%

Neutral 60%

Negative 40%

Interview Process

1

Application Review

2

Phone Screen

3

Technical Interview

4

System Design/Panel Interview

5

Onsite/Final Round

6

Offer Decision

Common Questions

Technical Knowledge

System Design

Behavioral/STAR

Past Experience

Problem Solving