At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Ředitel logistik

We are looking for a new colleague for the position of Sales Customer Support, who will serve as a key contact point between our customers and internal teams. If you enjoy communication, working with orders, and are able to handle non-standard requests, we would be happy to welcome you to our team.

• Work model: onsite

Your role and responsibilities:

• End-to-end processing of customer orders

• Handling non-standard and specific customer requests

• Daily communication with customers (by phone and email)

• Cooperation with internal departments (sales, logistics, planning)

• Working with internal systems (SAP)

Qualification for the role:

• Secondary education with school-leaving certificate (preferably in business or economics)

• Experience in customer service

• English language skills at an intermediate level (communication and email correspondence)

• Excellent communication skills and customer-oriented approach

• Flexibility and ability to work in a team

• User-level PC skills, knowledge of SAP is an advantage

Benefits

Our benefits? Competitive, comprehensive, and crafted with you in mind.

• Flexible working hours

• Annual financial bonus

• 25 days of vacation

• Annual salary review

• Opportunity for further career growth in the Czech Republic and worldwide

• Multi Sport card

• Meal allowance

• Contribution to the benefits portal (2-3% of monthly salary)

• Referral bonus for recommending a new employee

• Opportunity for education – internal/external professional courses, language courses, and conferences

• Company events (Christmas party, team buildings, family days, and more)

• Assistance line – professional psychological counseling

• Additional leave for extraordinary life events and support for expectant parents

• Office with good transport accessibility

• Accident insurance

• Discounts on ABB electrical installation materials

• Discounts with our partners (electronics, gastronomy, car purchases, train travel, etc.)

More about us

Our Marketing / Sales / Product Management teams play a key role in how ABB’s technologies contribute to a more productive and sustainable future. Helping customers all over the world improve efficiency, reliability and productivity while reducing emissions gives our work a powerful sense of purpose

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.