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Field Service Engineer (Motion)

ABB

Field Service Engineer (Motion)

ABB

2 Locations

·

On-site

·

Full-time

·

1w ago

Benefits & Perks

Healthcare

Equity

Learning Budget

Parental Leave

Healthcare

Equity

Learning

Parental Leave

Required Skills

Electrical Engineering

MS Office

Outlook

Troubleshooting

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Local Division Manager:

Your Role and Responsibilities:

In this role you will execute service work with low to medium complexity in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point of contact while delivering quality and satisfying customer service.

Reporting to the Service Manager, you will be responsible for providing routine maintenance and on-site or remote technical support.

The position involves travelling within Greece & occasionally international travel, as you will have the opportunity to provide hands-on assistance at customer sites.

You will mainly be accountable for:

  • Performing service tasks such as installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.)
  • Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines
  • Creating and maintaining strong relationships with customers, appreciating their needs and providing specialist assistance and solutions
  • Coordinating and executing specialist projects through planning, meeting milestones and regular reviews
  • Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future
  • Identifying opportunities to develop new service applications, equipment and methods

Qualifications for the role:

  • Electrical Engineering educational background (with License to practice)
  • Ideally, 2-5 years of experience in relative industry
  • Hands-on experience in servicing, maintenance, commissioning and repairing of frequency drives, UPS, solar inverters will be an asset
  • Sound knowledge of MS Office & Outlook. Knowledge of SAP & Salesforce, will be a plus
  • Driver’s license. Ability to travel to domestic and international sites
  • Very good knowledge of Greek & English language
  • A collaborative, solution-focused approach and strong communication skills

We also offer our employees the following benefits:

  • Receive attractive remuneration based on your experience and skills
  • Additional financial benefits, such as annual bonus and internal share purchase program.
  • Private medical plan (including offers for family members)
  • Private Pension Plan
  • Seize individual development and training opportunities, from job specific to soft skills

More about us

ABB Motion Service Division serves customers worldwide by maximizing uptime, extending product life cycle and enhancing the performance and energy efficiency of their electrical motion solutions. The Division is leading the way in digitalization by securely connecting motors and drives, increasing operational uptime and improving efficiency. The services offered make the difference for our customers and partners every day by helping keep their operations running profitably, safely and reliably.

Be part of the team where progress happens, industries transform, and your work shapes the world. #RunwithABB

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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About ABB

ABB

ABB

Public

ABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.

10,001+

Employees

Zurich

Headquarters

Reviews

3.5

3 reviews

Work Life Balance

3.0

Compensation

2.0

Culture

2.5

Career

3.5

Management

2.0

35%

Recommend to a Friend

Pros

Award ceremonies and achievement recognition

Professional experience opportunities

Relevant marketing and writing experience

Cons

Awards only recognize sales and leadership teams

Auxiliary departments excluded and understaffed

No cost of living raises provided

Salary Ranges

405 data points

Mid/L4

Senior/L5

Mid/L4 · Project Manager

102 reports

$117,433

total / year

Base

$109,179

Stock

-

Bonus

$8,254

$79,130

$175,443

Interview Experience

5 interviews

Difficulty

3.8

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 0%

Neutral 60%

Negative 40%

Interview Process

1

Application Review

2

Phone Screen

3

Technical Interview

4

System Design/Panel Interview

5

Onsite/Final Round

6

Offer Decision

Common Questions

Technical Knowledge

System Design

Behavioral/STAR

Past Experience

Problem Solving