Sales Representative

As a Sales Representative at Zimmer Biomet in Thailand, you will be responsible for managing the end-to-end sales process for medical devices, acting as the main point of contact for hospitals and customers. Key duties include territory business planning, executing sales plans, building customer relationships, and ensuring compliance with company and local laws. The role requires a university degree and 2-5 years of experience in medical device sales, preferably in orthopaedics, capital equipment, or diagnostic devices. Strong sales, negotiation, and interpersonal skills are essential, along with the ability to travel within the territory. Previous operating theatre experience is preferred. The position involves business travel mainly domestically and occasional travel outside business hours.

As a Sales Representative at Zimmer Biomet in Thailand, you will play a pivotal role in driving the growth and success of our medical technology products and services. You will serve as the primary point of contact for hospitals and customers, ensuring their needs are met and satisfaction is achieved throughout the sales process. The role requires strong product knowledge, effective sales execution, and the ability to build lasting client relationships. You will be expected to meet sales targets, support surgical operations, and uphold company policies and local regulations. Zimmer Biomet offers a supportive environment with development opportunities, employee resource groups, and competitive rewards.

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

The sales representative (or sales rep) is responsible for overseeing the sale of products and/or services from beginning to end. This individual is the direct point of contact with a customer and in charge of ensuring a hospital and/or customer’s needs and expectations are met. A sales representative must know our product or service inside and out and guide hospital, surgeon or customers through the purchase process efficiently and satisfactorily. And conduct all activities according to local law and company policies.

How You'll Create Impact

Territory business planning and deliver results

• Develop sales plan at account level to capture the business opportunities by territories and accounts
• Meeting planned sales & KPI goals

Sales Execution

• Execute the sales activities independently according to the plan & follow up on work results.
• Proactively pursue sales opportunities and gain market share at accounts and customer level
• Possess and keep updated on product knowledge and surgical skill
• Demonstrate/present on products, attend/set up at relevant activities and, where required

Building Customer Bases

• Meet with potential clients and grow long-lasting relationships by understanding their needs
• Solve problems for clients and customers by developing innovative and tailored sales solutions
• Work with internal departments to engage customers
• Develop a plan to reactivate the lost accounts/ customers
• Be a brand ambassador and reflect company values at all times

Tracking and Responding to competition

• Keep tracking on competition and proactively seek support to compete at accounts/ customer level

Managing the Sales Process and Surgical operation

• Ensure all selling processes are completed as per the “Mark Use to Payment Process”
• Follow through the Surgery case setting requirement. Perform cross check of the completeness of instruments/ implants prior surgeries
• Attend surgical cases, meeting Operation KPI
• Support the review of Instruments/ implants consignment
• Execute all activities according to local law and company policies

Training and Development

• Sustains product and technical knowledge as required in ZB training curriculum
• Complete all internal assigned trainings including compliance trainings

*This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions". *

What Makes You Stand Out

• Demand for Results – Driving Quality Results, Managing Processes/ Projects
• Passion to Win – Strategic Thinking
• Connecting with People
• Cross-Boundary Teamwork
• Connecting with People
• Interpersonal/ Intercultural Impact
• Customer and Market Intensity- Industry Know How
• Relentless Pursuit of Knowledge – Continuous Learning
• Relentless Pursuit of Knowledge – Details and In-Depth Analysis
• Medical Devices Technical Competencies
• Other functional competencies – Negotiation skills, Influencing skills

Your Background

• University degree
• 2-5 years of experience in medical device sales – Orthopedics, Capital, Equipment, Diagnostic is preferred
• Previous operating theatre experience is preferred
• Demonstrated sales abilities & a track record of successful selling to the medical profession
• Business travel mainly domestically. Travelling outside business hours or over the weekends would be infrequent.

Travel Expectations

100% within Territory

EOE/M/F/Vet/Disability

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a

Responsibilities:

• Responsible for overseeing the sale of products and services from initiation to completion.
• Take ownership of meeting planned sales and KPI goals by executing sales activities independently.
• Play a key role in shaping territory business planning and delivering results.
• Help drive innovation in sales by proactively pursuing opportunities and gaining market share at accounts and customer level.
• Deliver high-quality solutions by possessing and maintaining up-to-date product knowledge and surgical skills.
• Collaborate cross-functionally to build customer bases and develop long-lasting relationships by understanding client needs.
• Lead efforts to solve problems for clients and customers, developing tailored sales solutions.
• Take ownership of tracking and responding to competition, seeking support to compete at the account level.
• Ensure all selling processes and surgical operations are completed according to company policies and local law.
• Deliver high-quality training and development by completing internal and compliance trainings.

Skills:

• Demonstrated sales abilities and a track record of successful selling to the medical profession are essential.
• Experience in medical device sales, particularly in Orthopedics, Capital, Equipment, or Diagnostic, is preferred.
• Previous operating theatre experience is preferred.
• Strong negotiation and influencing skills are required.
• Ability to connect with people and work effectively in cross-boundary teams is important.
• Proficiency in business travel, with travel within the territory and occasional travel outside business hours or weekends, is expected.
• Competencies in strategic thinking, continuous learning, and in-depth analysis are valued.

Education:

• A university degree is required.