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Manager, AI Services Consulting

Zendesk

Manager, AI Services Consulting

Zendesk

Pune, India

·

On-site

·

Full-time

·

2w ago

Required skills

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About Zendesk

Zendesk develops a customizable customer service platform for organizations.

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About Zendesk

Zendesk

Zendesk

Public

Zendesk develops a customizable customer service platform for organizations.

5,001-10,000

Employees

San Francisco

Headquarters

$13.2B

Valuation

Reviews

3.8

3 reviews

Work-life balance

3.0

Compensation

3.0

Culture

2.5

Career

2.0

Management

2.0

25%

Recommend to a friend

Pros

Provides clear customer feedback insights

Recognized as important SaaS tool

Standard tool for technical support

Cons

Management focuses on metrics over customer issues

Lack of training for external hires

Difficult to gain experience without prior knowledge

Salary Ranges

769 data points

Junior/L3

Mid/L4

Senior/L5

Staff/L6

Junior/L3 · Analyst, Enterprise Analytics

1 reports

$143,000

total per year

Base

$110,000

Stock

-

Bonus

-

$143,000

$143,000

Interview experience

2 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Interview process

1

Application Review

2

Questionnaire/Pre-screening

3

Online Assessment

4

Behavioral Interview

5

Technical Interview

6

Offer

Common questions

Coding/Algorithm

Behavioral/STAR

Technical Knowledge

Culture Fit

News & Buzz

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[Hiring] Software Dev - Remote | Multiple SaaS Tools - $30-80 per/hr

micro1 is hiring [Software Developers](https://jobs.micro1.ai/post/969ab578-9a1a-4053-bf85-22f7a53585ae?referralCode=9c295437-8e9a-48d4-9f92-f421d76a3613&utm_source=referral&utm_medium=share&utm_campaign=job_referral) for a remote contractual role working on integrations across multiple SaaS and cloud platforms for AI and enterprise systems. **Pay:** $30-80 per hour **Type:** Contract **Location:** Remote **About the role:** Work on integrations and enhancements across tools

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Customer Service Rep (Remote) AP002

**Department:** Customer Service and Client Relations **Work Arrangement:** Remote **Job Type:** Independent Contractor, Full Time **Work Schedule:** US Time Zone (expected to be flexible with the client's preference, including weekends and US holidays during peak seasons) **Locations:** Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills # Role Overview The Customer Service Representative serves as the frontline liaison between the

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