The Sr. Brand Manager, Delivery is responsible for driving rapid and responsible sales growth for Pizza Hut US Delivery across third-party aggregators and first-party channels. This strategic leader identifies and executes marketing opportunities to grow first-party delivery, focusing on full-funnel marketing promotions and overall business management. The role demands strong collaboration, project management, and data-driven decision-making to enhance go-to-market strategy for profitable growth. Success relies on a results-oriented mindset, stakeholder influence, and building strong relationships with franchisee leadership to support national and local initiatives.

Key Responsibilities:

Strategy & Communications

• Develop aggressive delivery sales growth strategies by identifying and sizing opportunities across Operations, Tech, Finance, and Marketing.

• Advocate for three key audiences—Consumers, Franchisees, and Brand—integrating their challenges and goals into unified third-party and first-party delivery plans.

• Foster partnerships with delivery partners (Door Dash, Uber Eats, Grubhub) to create breakthrough co-branded campaigns that drive Pizza Hut consideration and same-store sales growth.

• Collaborate with internal cross-functional marketing teams to ensure delivery is consistently supported across paid media, organic social, PR, and more.

Channel Execution

• Manage end-to-end operations of third-party and first-party delivery, including promotions, creative, menu optimization, paid media, and reporting.

• Analyze post-campaign results using vendor data, sales data, and third-party reports (e.g., MMM) to draw insights for budgeting and tactic mix for maximum ROI.

• Identify audiences and develop, test, and implement CRM strategies to improve first-party delivery adoption.

• Recommend improvements to consumer experience and reduce friction in ordering via the Pizza Hut App and Web.

• Stay informed about trends, technologies, and competitive activity in delivery marketing.

• Develop a delivery test and product roadmap for continuous sales growth.

• Manage budgets across various funding sources, vendors, and tactics.

Delivery System Management

• Contribute to ongoing improvement of delivery operations, including reducing friction in order experience, streamlining data/menu workflows, product development, and restaurant operations.

• Develop detailed project timelines, budgets, and resource allocations, ensuring timely delivery within project constraints.

• Partner with technology and operations teams to optimize delivery metrics such as wait time and customer satisfaction.

• Collaborate with franchisees and tech teams to reduce friction in restaurant setup, management, accounting, and invoicing, strengthening processes between restaurants and aggregator partners.

Required Qualifications:

• Education/Certifications: Bachelor’s degree (or applicable experience) required.

• Experience: 10+ years in Ecommerce or Digital Marketing.

• Passion for consumer behavior and a proven record of translating consumer insight into sales.

• Proven project owner, capable of orchestrating teams to run a sales channel from strategy to results.

• Demonstrated ability to adapt to constant change and work effectively in a fast-paced environment.

• Desire to collaborate with a wide variety of talents, from creative to engineering.

• Strong communication skills, with the ability to flex from tactical to strategic conversations.

Salary Range: $139,000 - $147,150 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.