Jobs
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Customer Service
Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for.
Job Description:
We anticipate the need for one or more District Representative Troubleman(s) at our Blair Service Center in Blair, WI. The starting base Journeyman pay for this position is $62.57 hourly (2025 rate). This position will be posted for 15 Working days from March 12, 2026, to April 1, 2026.
Summary In this position, you will perform all duties of District Representative Troubleman classification involving overhead and underground electric distribution and transmission systems, as well as performing substation switching. The person filling this position must be self-motivated, work well with others, possess a positive attitude, and committed to creating customer satisfaction through quality customer service.
Required
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High school graduate or equivalent
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Technical School Lineman degree is preferred
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Must presently be qualified as a Journeyman Lineman and have a working knowledge of all phases of Distribution and Transmission Construction, Maintenance and Operating
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Experience with digger derricks, bucket trucks and groundwork with utility crews is required
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Must be able to work at heights up to and above 100 feet
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Must have excellent written and verbal communication skills
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Participation in after-hour emergency callouts in all kinds of weather conditions
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Must be committed to working safely and compliance with all company safety rules
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Must be of adequate physical stature to perform routine physical labor associated with line work, including but not limited to: lifting, climbing, working in confined spaces, operation of equipment
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Willing to travel and work away from home
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Must reside within 20-mile radius of assigned service center within the first 6 months of hire
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Must be committed to working safely and compliance with all company safety rules
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Ability to successfully work with customers on a wide range of concerns
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Representing Xcel Energy to public officials and the general public
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Must meet driver qualification requirements as specified in FMCSR parts 382 and 391 including the possession of a valid Commercial Driver's License (CDL) Class A
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This position is subject to D.O.T. random drug and alcohol testing program
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Must be able to perform work in confined spaces and be able to safely lift and maneuver up to 50 pounds
As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com.
Bargaining
The anticipated starting base pay for this position is: $62.57 per hour
This position is eligible for the following benefits: Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Vacation, Holidays, Additional days off, Sick Time, Volunteer Paid Time Off (VPTO)
Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.
In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.
Deadline to Apply: 03/31/26
EEO is the Law | EEO is the Law Supplement | Pay Transparency Nondiscrimination | Equal Opportunity Policy (PDF) | Employee Rights (PDF)
All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.
ACCESSIBILITY STATEMENT
Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at recruiting@xcelenergy.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
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About Xcel Energy

Xcel Energy
PublicXcel Energy Inc. is a U.S. regulated electric utility and natural gas delivery company based in Minneapolis, Minnesota, serving approximately 3.9 million electricity customers and 2.2 million natural gas customers across parts of eight states as of mid-2025.
10,001+
Employees
Minneapolis
Headquarters
Reviews
3.7
1 reviews
Work Life Balance
3.5
Compensation
3.8
Culture
3.0
Career
3.0
Management
3.5
65%
Recommend to a Friend
Pros
Excellent health insurance benefits
Company paid pension plan
Good 401k matching
Cons
Lower hourly pay than market rate
Required office presence 3 days per week
Long commute time
Salary Ranges
319 data points
Mid/L4
Senior/L5
Director
Mid/L4 · Manager
43 reports
$157,093
total / year
Base
$140,693
Stock
-
Bonus
$16,399
$109,280
$228,417
Interview Experience
2 interviews
Difficulty
2.5
/ 5
Duration
14-28 weeks
Offer Rate
100%
Experience
Positive 50%
Neutral 50%
Negative 0%
Interview Process
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
Panel Interview
5
Offer
Common Questions
Behavioral/STAR
Past Experience
Technical Knowledge
Culture Fit
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