We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine

As a Front Office Supervisor, you will play a key role in delivering exceptional guest experiences while supporting the company’s vision to put the world on vacation. You will be responsible for the smooth day to day operation of the Front Office, including welcoming and registering owners and guests, providing information on local attractions, managing administrative tasks, and resolving guest concerns with professionalism and care.

You will also lead by example, building, developing, training, and motivating a high performing Front Office team. Your proactive leadership style will promote consistently high levels of customer service and operational excellence.

How You’ll Be Rewarded

Build your career with a values driven organisation that supports growth, learning, and development. Benefits include:

• Discounted hotel stays worldwide

• Subsidised private health insurance upon successful completion of probation

• Professional development funding

• Complimentary shuttle service to and from work

What You’ll Bring

To be successful in this role, you will demonstrate the following skills and experience:

• Proven Front Office experience at a supervisory level such as Team Leader, Shift Supervisor, or Duty Manager

• Approximately three years of experience in a hotel Front Office environment is desirable

• Strong working knowledge of hotel property management systems, with Opera preferred

• Events experience is highly regarded

• Excellent communication skills, both written and verbal, with strong active listening ability

• Highly organised with strong attention to detail and the ability to multitask effectively

• A positive, energetic attitude with a genuine passion for delivering exceptional customer service

• Excellent time management skills and the ability to perform well under pressure

• Strong negotiation and problem solving capabilities

• Proficiency in Microsoft Office and general computer systems

• Bookkeeping or finance experience is highly regarded

• Immaculate presentation and grooming standards

• Flexibility to work across a rotating roster, including weekends, school holidays, and public holidays

• Ability to work effectively in a fast paced environment both independently and as part of a team

Additional Role Details

• Team Leader role with responsibilities aligned to Night Audit operations

• Roster pattern of eight days on followed by six days off

• Complimentary shuttle provided to and from work

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to My Career@travelandleisure.com, including the title and location of the position for which you are applying.