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Assistant Resort Manager

Wyndham

Assistant Resort Manager

Wyndham

Grand Mercure Basildene Manor

·

On-site

·

Full-time

·

2w ago

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

GO CHANGE THE FUTURE

At Travel + Leisure Co., you’ll be part of a team that believes change can lead to exciting new destinations! We are seeking a dynamic and motivated Assistant Resort Manager to join our team in Basildene. This is a fantastic ‘hands on’ opportunity for an professional with proven operational knowledge and experience as well as the ability to effectively interact with and service guests.

How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • $76,515.00 per annum + superannuation
  • Professional development funding
  • Discounted hotel stays across Australia, Fiji, New Zealand
  • Subsidised private health cover upon successful completion of probation

How You’ll Shine

To be successful in this role, you will have:

  • You will be a Customer Experience superstar with a passion for creating personalised and memorable holiday experiences for our Club owners and guests through meaningful conversations
  • Proven experience in leading and engaging a driven team to provide an optimal Customer Experience in a resort environment
  • Operational knowledge and experience in all hotel departments with a strong focus on rooms divisions
  • Ability to build strong relationships with key internal and external stakeholders
  • Eye for detail and an analytical mind
  • Ability to assist in developing budgets and make sound decisions to ensure the hotel operates efficiently
  • Effective leadership, organisational and interpersonal communication skills
  • An open door policy with the ability to train, coach, counsel and develop employees
  • Ability to work a flexible schedule, including nights, weekends, public and school holidays

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to My Career@travelandleisure.com, including the title and location of the position for which you are applying.

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About Wyndham

Wyndham

Wyndham

Public

Club Wyndham provides travel deals and different locations for vacation.

10,001+

Employees

Parsippany

Headquarters

Reviews

2.9

10 reviews

Work Life Balance

2.8

Compensation

3.2

Culture

2.4

Career

2.6

Management

2.9

35%

Recommend to a Friend

Pros

Good team and supportive colleagues

Good management and leadership in some areas

Decent benefits and PTO

Cons

Shady sales culture and unethical practices

Limited growth and advancement opportunities

Inconsistent management and unclear expectations

Salary Ranges

599 data points

Senior/L5

Director

Senior/L5 · Senior Technical Manager

3 reports

$182,007

total / year

Base

$140,005

Stock

-

Bonus

-

$182,007

$209,645

Interview Experience

4 interviews

Difficulty

2.5

/ 5

Duration

14-28 weeks

Offer Rate

25%

Experience

Positive 25%

Neutral 50%

Negative 25%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Final Interview

5

Offer

Common Questions

Behavioral/STAR

Sales Experience

Customer Service

Culture Fit

Past Experience