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Night Manager

Wyndham

Night Manager

Wyndham

Peppers and Sebel Manly Beach

·

On-site

·

Full-time

·

4d ago

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine Joining a dynamic, vibrant and customer focused team you will provide and maintain a high standard of service while ensuring that our customers are satisfied with their experience. We are seeking an energetic, passionate, and motivated person with great customer service skills and food preparation experience to join the team as a Night Manager at The Peppers Manly & Club Wyndham Manly.

​How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

    • Professional development funding
  • Discounted hotel stays across Australia, Fiji, New Zealand
  • Subsidised private health cover

How You'll Shine

To actively contribute to the global company vision to put the world on vacation by taking responsibility of all after hour operations for Resort and Reception, including security patrols, public area cleaning, front office tasks and after hour owner requests. Responsibilities include but are not limited to:

  • Overnight operations of the front desk

  • Provide customer service for guest arrivals, departures and phone enquiries

  • Ensure professionalism and accuracy with information and billing during arrival and departure

  • Public area cleaning and after hour owner requests

  • Follow procedures for cash and security on front desk

  • Conducting daily hotel audit including balance of revenue and payments from all hotel outlets

  • Reception duties including check-in, check-out.

  • Maintaining hotel security and safety

What You'll Bring

  • Previous experience in hotel operations, front office, or a similar supervisory role

  • Genuine passion for customer service

  • Excellent communicator with strong interpersonal skills

  • Enthusiastic, self-motivated and positive individual

  • Immaculate presentation and professional grooming standards

  • Flexibility to work on a rotating roster, including weekends and public holidays

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to My Career@travelandleisure.com, including the title and location of the position for which you are applying.

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About Wyndham

Wyndham

Wyndham

Public

Club Wyndham provides travel deals and different locations for vacation.

10,001+

Employees

Parsippany

Headquarters

Reviews

2.9

10 reviews

Work Life Balance

2.8

Compensation

3.2

Culture

2.4

Career

2.6

Management

2.9

35%

Recommend to a Friend

Pros

Good team and supportive colleagues

Good management and leadership in some areas

Decent benefits and PTO

Cons

Shady sales culture and unethical practices

Limited growth and advancement opportunities

Inconsistent management and unclear expectations

Salary Ranges

599 data points

Senior/L5

Director

Senior/L5 · Senior Technical Manager

3 reports

$182,007

total / year

Base

$140,005

Stock

-

Bonus

-

$182,007

$209,645

Interview Experience

4 interviews

Difficulty

2.5

/ 5

Duration

14-28 weeks

Offer Rate

25%

Experience

Positive 25%

Neutral 50%

Negative 25%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Final Interview

5

Offer

Common Questions

Behavioral/STAR

Sales Experience

Customer Service

Culture Fit

Past Experience