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JobsWyndham

Reservations Agent

Wyndham

Reservations Agent

Wyndham

Shoal Bay

·

On-site

·

Full-time

·

5d ago

Required Skills

Go

Excel

Customer Service

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Go Where No Two Days Are The Same. ​

At Travel + Leisure Co., we are vacation connoisseurs. Come join the fun of putting the world on vacation. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Shoal Bay team as a full time **Reservations Agent **today!

How You’ll Shine

We are looking for a customer service superstar! We are wanting someone who is confident to speak with people from not only different countries but all walks of life. Someone who is flexible to work a range of shifts from early mornings to evenings, weekends to holidays.

Experience is preferred however not essential! We recruit based on attitude so tell us what you can bring to the team!

How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • Professional development funding
  • Discounted hotel stays across Australia, Fiji, New Zealand
  • Subsidised private health cover

What You’ll Bring

The perfect candidate would be able to, however not limited to:

  • Update third party booking sites
  • Maintain rates, parity and occupancy
  • Front Desk duties as required
  • Possess a thorough knowledge of the operation of all administration equipment eg. Email, basic word & excel documentation and Credit Card settlement machines.
  • Administration tasks as required
  • Positive attitude

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to My Career@travelandleisure.com, including the title and location of the position for which you are applying.

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About Wyndham

Wyndham

Wyndham

Public

Club Wyndham provides travel deals and different locations for vacation.

10,001+

Employees

Parsippany

Headquarters

Reviews

2.9

10 reviews

Work Life Balance

2.8

Compensation

3.2

Culture

2.4

Career

2.6

Management

2.9

35%

Recommend to a Friend

Pros

Good team and supportive colleagues

Good management and leadership in some areas

Decent benefits and PTO

Cons

Shady sales culture and unethical practices

Limited growth and advancement opportunities

Inconsistent management and unclear expectations

Salary Ranges

599 data points

Senior/L5

Director

Senior/L5 · Senior Technical Manager

3 reports

$182,007

total / year

Base

$140,005

Stock

-

Bonus

-

$182,007

$209,645

Interview Experience

4 interviews

Difficulty

2.5

/ 5

Duration

14-28 weeks

Offer Rate

25%

Experience

Positive 25%

Neutral 50%

Negative 25%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Final Interview

5

Offer

Common Questions

Behavioral/STAR

Sales Experience

Customer Service

Culture Fit

Past Experience