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Guest Services Associate - Seasonal - WorldMark Victoria

Wyndham

Guest Services Associate - Seasonal - WorldMark Victoria

Wyndham

Victoria

·

On-site

·

Full-time

·

1w ago

Compensation

CA$44,720 - CA$44,720

Required Skills

Cash handling

Customer service

Communication

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Seasonal through December 31, 2026

Compensation starting at: $22.50 CAD Hrly

No Housing provided -:

How You’ll Shine:As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

How You'll Make an Impact:

  • Bring smiles to guests from around the world by providing warm welcomes.

  • Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.

  • Process cash and credit card transactions strictly following established procedures.

  • Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.

  • Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.

  • Reserve and confirm reservations for individuals and/or groups.

  • Provide guests with room rate quotes.

  • Respond to guest inquiries and concerns as quickly and completely as possible.

What You’ll Bring:

  • Professional appearance and a positive, can-do attitude.

  • Excellent communication skills with the ability to read, write and understand English.

  • Ability to solve problems with minimal supervision.

  • Basic math skills and knowledge of proper cash handling procedures.

  • Ability to multitask and work in a fast paced environment.

  • Strong attention to detail and organization skills.

  • Basic computer and office skills.

Compensation

The hourly rate for this role is $21.50.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to My Career@travelandleisure.com, including the title and location of the position for which you are applying.

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About Wyndham

Wyndham

Wyndham

Public

Club Wyndham provides travel deals and different locations for vacation.

10,001+

Employees

Parsippany

Headquarters

Reviews

2.9

10 reviews

Work Life Balance

2.8

Compensation

3.2

Culture

2.4

Career

2.6

Management

2.9

35%

Recommend to a Friend

Pros

Good team and supportive colleagues

Good management and leadership in some areas

Decent benefits and PTO

Cons

Shady sales culture and unethical practices

Limited growth and advancement opportunities

Inconsistent management and unclear expectations

Salary Ranges

599 data points

Junior/L3

Mid/L4

Senior/L5

Director

Junior/L3 · Analyst - Business Intelligence

2 reports

$125,822

total / year

Base

$96,940

Stock

-

Bonus

-

$52,133

$125,822

Interview Experience

4 interviews

Difficulty

2.5

/ 5

Duration

14-28 weeks

Offer Rate

25%

Experience

Positive 25%

Neutral 50%

Negative 25%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Final Interview

5

Offer

Common Questions

Behavioral/STAR

Sales Experience

Customer Service

Culture Fit

Past Experience