포지션 소개
Job Description
Senior Engineer
Advanced level of technical expertise and fault resolution (5+ years’ experience).
Excellent all-round experience of Standard technology.
Ability to communicate technical concepts to non-technical audience.
Technical knowledge of PC's and desktop hardware, laptops, Cisco phones, mobile devices, MAC devices, tablets.
Experience of software support including 0365, Zoom, Teams.
Problem-Solving and troubleshooting using Microsoft toolsets.
Ability to build desktops/laptops.
Attend daily huddle with the Team Leader detailing work for the day.
Pick up and resolve 2nd - 3rd line issues and update issues log. Assist user in raising an incident ticket for unresolved issues and record incident number in the issues log.
Any other reasonable task.
복지 및 혜택
•교육비 지원
•의료보험
•스톡옵션
필수 스킬
Systems administration
Troubleshooting
Service operations
Wipro 소개
Dublin
본사 위치