CONSULTANT - TECH & IMPL L1

Job Description

Role Purpose

Consultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically involving in-depth analysis, research, supporting solution development and being a successful communicator. The Consultant must achieve high personal billability.

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Do Consulting Execution

• An ambassador for the Wipro tenets and values

• Work stream leader or equivalent and coordinates small teams

• Receives great feedback from the client

• Client focused and tenacious in approach to solving client issues and achieving client objectives

• Organises work competently and ensures timeliness and quality of deliverables

• Has well grounded understanding of best practice in given area and industry knowledge, and can apply this under supervision

• Develops strong working relationships with team and client staff

Business development

• Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process

• Sells self by creating extensions to current assignments and demand on new assignments based on track record and reputation

• Understands Wipro's core service and consulting offering

• Builds relationships with client peers and provides required intelligence/insights to solve clients business problems

• Identifies sales leads and extension opportunities

• Anchors market research activities in chosen area of work

Thought Leadership

• Develops insight into chosen industry and technology trends

• Contributes to team thought leadership

• Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study

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Contribution to Practice/Wipro

• Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,)

• Demonstrates contribution to internal initiatives

• Contributes to the IP and knowledge management of Wipro and GCG and ensures its availability on the central knowledge management repository or Wipro and GCG

• Leverages tools, methods, assets, information sources, and IP available within the knowledge management platform

• Engages with other consulting and delivery teams to enhance collaboration and growth and is part of the Wipro 'Communities' activities

• Proactively participates in initiatives and suggests ideas for practice development

• Makes use of common methods and tools which are proven to work

• Develops process assets and other reusable artefacts based on learnings from projects

• Proactively participates in and suggests ideas for practice development initiatives

• Shares knowledge within the team and networks effectively with SMEs to bolster understanding and build skills

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Deliver Strategic Objectives Parameter Description Measure(Select relevant measures/ modify measures after speaking to your Manager)

Deliver growth in consulting revenues
• Support business performance for direct consulting against relevant quarterly/annual targets

• Improve quality of consulting by flawless delivery of transformation engagements
• % of Personal Utilisation Achievement (against target)

• No. of RFI/RFPs responses supported

• No. of transformation engagements delivered

• No. of referenceable clients, testimonials

• Average CSAT, PCSAT across projects

Generate Impact
• Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships
• Number and value of downstream opportunities identified for GCG and larger Wipro

Grow market positioning
• Lead/actively contribute to the development of thought leadership/offerings/assets for the practice to support business growth
• Eminence and thought leadership demonstrated through content, citations and testimonials

• Contributions to white papers/POVs/assets such as Repeatable IP, Frameworks & Methods

• Number of ideas generated and active contribution to the development of new consulting offerings/solutions/assets

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Provide consulting leadership to accounts
• Support GCG Account Lead/Account team to grow consulting service portfolio
• Number & $ value of consulting deals in the account supported

Grow the consulting talent
• Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies
• Self Development

• Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc.

Build the consulting community
• Individual contribution to People Development and Collaboration Effectiveness
• Distinct participation in and demonstration of:

• Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, consulting community initiatives

• Knowledge Management

• Number of Assets owned and contributed to Consulting Central