TECHNOLOGY ARCHITECT L1

Job Description

• 9-15 years of experience working on the Salesforce platform. Must be experienced in Service Cloud along with Omni Channel, Routing, Debugging test cases.

• 5+ years of hands-on experience with Salesforce Web Services APIs like SOAP and REST-based Web Service APIs, the Bulk API, and the Metadata API.

• 5+ years of hands-on experience in Aura, LWC, and JavaScript programming.

• Experience building Salesforce integrations with 3rd party apps and App Exchange products.

• Experience working in highly available, scalable, and secure systems.

• Effectively communicate technical requirements/design work to engineers and non-technical requirements to the business side.

• Experienced in Salesforce deployment (CI/CD, Jenkins) process.

• Comply with change management policies to ensure data integrity and system stability.

• Salesforce Service Cloud / Architect certifications.

• Expertise with data management: structured and unstructured DBs, SQL and RDBMS technologies, SOA design principles.