Software Engineer (Microsoft Power Platform)

Experience Required: 5-8 Years
Mandatory Skills: Microsoft Power Platform for M365

Role Purpose

The purpose of this role is to design, test and maintain software programs for operating systems or applications which need to be deployed at a client end and ensure it meets 100% quality assurance parameters.

Responsibilities

1.

Understand Requirements and Design:

• Develop software solutions by studying information needs, systems flow, data usage and work processes.
• Investigate problem areas following the software development life cycle.
• Facilitate root cause analysis of system issues and problem statements.
• Identify ideas to improve system performance and impact availability.
• Analyze client requirements and convert requirements to feasible design.
• Collaborate with functional teams or systems analysts to conduct detailed investigation into software requirements.
• Confer with project managers to obtain information on software capabilities.

2.

Perform Coding and Optimal Software Development:

• Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software.
• Develop and automate processes for software validation by setting up, designing and executing test cases, scenarios and usage cases.
• Modify software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
• Analyze information to recommend and plan the installation of new systems or modifications of existing systems.
• Ensure that code is error-free and has no bugs or test failures.
• Prepare reports on programming project specifications, activities and status.
• Ensure all code is raised as per the norms defined for the project/program/account with clear description and replication patterns.
• Compile timely, comprehensive and accurate documentation and reports as requested.
• Coordinate with the team on daily project status and progress, and document it.
• Provide feedback on usability and serviceability, trace results to quality risk and report to concerned stakeholders.

3.

Status Reporting and Customer Focus:

• Capture all requirements and clarifications from the client for better quality work.
• Obtain feedback on a regular basis to ensure smooth and on-time delivery.
• Participate in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
• Consult with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements.
• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Document necessary details and reports in a formal way for proper understanding of software from client proposal to implementation.
• Ensure good quality of interaction with customers with respect to email content, fault report tracking, voice calls and business etiquette.
• Provide timely responses to customer requests with no instances of complaints either internally or externally.

Performance Metrics

1. Continuous Integration, Deployment & Monitoring of Software: 100% error-free onboarding & implementation, throughput %, adherence to schedule/release plan.
2. Quality & CSAT: On-time delivery, manage software, troubleshoot queries, customer experience, completion of assigned certifications for skill upgradation.
3. MIS & Reporting: 100% on-time MIS & report generation.

About Wipro

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention—of yourself, your career, and your skills. Join a business powered by purpose and a place that empowers you to design your own reinvention.