채용
Compensation
€40,014 - €40,014
Required Skills
Troubleshooting
Customer support
Problem-solving
At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a membership service professional who loves supporting communities, and geeks out on identifying underlying issues. These could range from hardware challenges with the WHOOP Strap, to software problems with the App, to analytical questions about the user’s data. As a Membership Services Representative at WHOOP, your responsibilities will be to field, troubleshoot, and resolve issues that arise in our member base.
You will be surrounded by highly motivated, creative and passionate peers who have a strong mission to provide a best in class experience for our Members. If you are looking to be a part of a thriving, dynamic, fast-paced, team-based environment, then WHOOP is the place for you.
This is a full-time position with shift times that will change on a regular basis in line with WHOOP’s shift bidding procedures. The pay for this role starts at €19.23 per hour.
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About Whoop

Whoop
Series F+A SaaS-based platform that enables subscribers to create and share media applications, websites, and text communication solutions.
1-50
Employees
Atlanta
Headquarters
$3.6B
Valuation
Reviews
4.1
9 reviews
Work Life Balance
2.1
Compensation
3.0
Culture
3.2
Career
2.4
Management
2.7
45%
Recommend to a Friend
Pros
Great people and coworkers
Excellent team environment and collaboration
Great product quality
Cons
Poor work-life balance
Limited career growth opportunities
Management and leadership issues
Salary Ranges
29 data points
Junior/L3
Mid/L4
Junior/L3 · Observability Analyst
1 reports
$136,500
total / year
Base
$105,000
Stock
-
Bonus
-
$136,500
$136,500
Interview Experience
11 interviews
Difficulty
2.9
/ 5
Duration
14-28 weeks
Offer Rate
73%
Experience
Positive 73%
Neutral 0%
Negative 27%
Interview Process
1
Application Review
2
Online Assessment
3
Technical Interview
4
Behavioral Interview
5
Final Round/Onsite
6
Offer
Common Questions
Coding/Algorithm
System Design
Behavioral/STAR
Technical Knowledge
Take-Home Project
News & Buzz
'Blocking access to personal health data does not protect sport' Whoop hits back following the Australian Open's ban on tennis stars' fitness trackers - TechRadar
Source: TechRadar
News
·
5w ago
Underwear-gate rocks Australian Open - News.com.au
Source: News.com.au
News
·
5w ago
How a wearable caused an Australian Open debate over tennis players’ data - The New York Times
Source: The New York Times
News
·
5w ago
With the device hidden in underwear: Whoop’s plan to bypass the Australian Open ban - claytenis.com
Source: claytenis.com
News
·
5w ago