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Overnight Shift - Membership Services Representative (Limerick, Ireland)

Whoop

Overnight Shift - Membership Services Representative (Limerick, Ireland)

Whoop

Limerick

·

On-site

·

Full-time

·

1w ago

Compensation

€42,224 - €42,224

Benefits & Perks

Remote Work

Remote Work

Required Skills

Customer Support

Troubleshooting

Problem Solving

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

WHOOP is seeking a membership service representative who loves supporting communities, and geeks out on identifying underlying issues. These could range from hardware challenges with the WHOOP Strap, to software problems with the App, to analytical questions about the user’s data. As a Membership Services Representative at WHOOP, your responsibilities will be to field, troubleshoot, and resolve issues that arise in our member base.

You will be surrounded by highly motivated, creative and passionate peers who have a strong mission to provide a best in class experience for our Members. If you are looking to be a part of a thriving, dynamic, fast-paced, team-based environment, then WHOOP is the place for you.

This is a full-time position with shift times that will change on a regular basis.

This is a Hybrid role meaning that 20% of your time per week will be remote and 80% of your time based in our Limerick office in Ireland. The pay for this role starts at €20.30 per hour.

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About Whoop

Whoop

Whoop

Series F+

A SaaS-based platform that enables subscribers to create and share media applications, websites, and text communication solutions.

1-50

Employees

Atlanta

Headquarters

$3.6B

Valuation

Reviews

4.1

9 reviews

Work Life Balance

2.1

Compensation

3.0

Culture

3.2

Career

2.4

Management

2.7

45%

Recommend to a Friend

Pros

Great people and coworkers

Excellent team environment and collaboration

Great product quality

Cons

Poor work-life balance

Limited career growth opportunities

Management and leadership issues

Salary Ranges

29 data points

Junior/L3

Mid/L4

Junior/L3 · Observability Analyst

1 reports

$136,500

total / year

Base

$105,000

Stock

-

Bonus

-

$136,500

$136,500

Interview Experience

11 interviews

Difficulty

2.9

/ 5

Duration

14-28 weeks

Offer Rate

73%

Experience

Positive 73%

Neutral 0%

Negative 27%

Interview Process

1

Application Review

2

Online Assessment

3

Technical Interview

4

Behavioral Interview

5

Final Round/Onsite

6

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Take-Home Project