WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

I.

Job Summary:

Manages a team of employees that are responsible for 3rd party vendor aging, reconciliation of payment disputes and initial vendor service research.

II.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

• Procures services through third-party vendors and technicians, ensuring quality and efficiency.
• Maintains vendor relationships, negotiates agreements, and monitors service quality and contractual commitments.
• Oversees vendor selection, qualification, and database management to optimize service performance.
• Serves as the primary contact for purchases, service agreements, deliveries, and customer satisfaction concerns.
• Resolves escalated vendor and technician issues while ensuring adherence to service level agreements.
• Develops and assists in Requests for Information (RFIs), Requests for Proposals (RFPs), and business cases.
• Directs vendor payment processes, tracking trends, improving procedures, and driving team performance.
• Guides Vendor Payable Supervisors, fostering collaboration and efficiency among teams and external partners.
• Manages department personnel needs, including hiring, training, performance evaluations, and compensation decisions.

III.

Supervisory Responsibilities:

The highest level of supervisory skills required in this job is the management of supervisory employees. This includes:

• Direct supervision of ________ full-time employees, including:
• Indirect supervision of ________ full-time employees.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

Bachelor's Degree (accredited) or in lieu of degree

• High School Diploma or GED (accredited)
• 4 years of relevant work experience.
• 4 years of relevant work experience (in addition to education requirement).

Preferred Qualifications:

• Proficient leadership skills with the ability to manage, mentor, and coach a team
• Excellent problem-solving skills with the ability to drive continuous improvement
• Must possess strong verbal and written communication skills. Ability to present their point of view in varied business situation
• Analytical and qualitative abilities
• Ability to effectively manage multiple projects with overlapping tasks and work independently with minimal supervision.
• Ability to prioritize based on department and company standards
• Proficient in Microsoft Excel; advanced level (pivot tables, v-lookups & use of macros are standard practice)
• Knowledge of Waste Management services, policies, and system interfaces a plus

Normal setting for this job is: office setting in Windsor, CT.

The expected base pay range for this hybrid position is $92,000- $120,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

Benefits

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on Pension, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.