Position Summary...

While the change manager may or may not have supervisory responsibility, this person will have to work through many others in the organization to succeed. The change manager will act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor. The change manager may also provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions. The change manager will also support project teams in integrating change management activities into their project plans.

What you'll do...

About Team:

Our team orchestrates the activities performed by an organization to design, build, deliver, operate and control all operational services offered to customers.

What you'll do…

As a Staff Engineer with Omni service management, you would:

• Apply a structured methodology and lead change management activities

• Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.

• Support communication efforts

• Support the design, development, delivery and management of communications.

• Assess the change impact

• Conduct impact analyses, assess change readiness and identify key stakeholders.

• Support training efforts

• Provide input, document requirements and support the design and delivery of training programs.

• Collaborate with cross-functional teams to integrate artificial intelligence and machine learning components into existing process or build new enhancement in Ticketing Tool (SNOW recommended).

• Undestanding of machine learning fundamentals, including supervised and unsupervised learning, model evaluation.

• Work closely with development and operations teams to streamline the software delivery process via SDLC policies

• Collaborate with data scientists, software engineers, and other stakeholders to understand requirements and project goals.

• Excellent communication skills with the ability to convey technical concepts to both technical and non-technical stakeholders.

What you'll bring:

• A solid understanding of how people go through a change and the change process
• Experience and knowledge of change management principles, methodologies and tools
• Exceptional communication skills, both written and verbal
• Excellent active listening skills
• Ability to clearly articulate messages to a variety of audiences
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Resilient and tenacious with a propensity to persevere
• Forward looking with a holistic approach
• Organized with a natural inclination for planning strategy and tactics
• Problem solving and root cause identification skills
• Able to work effectively at all levels in an organization
• Must be a team player and able to work collaboratively with and through others
• Acute business acumen and understanding of organizational issues and challenges
• Familiarity with project management approaches, tools and phases of the project lifecycle
• Experience with large-scale organizational change efforts
• Change management certification or designation desired
• Familiarity with version control systems (e.g., Git) and branching strategies.
• Experience with containerization and orchestration tools, such as Docker and Kubernetes.
• Strong understanding of machine learning fundamentals, including supervised and unsupervised learning, feature engineering, and model evaluation.

About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.

We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Work Walmart’s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our Bangalore/Chennai office for daily work, with the flexibility for associates to manage their personal lives.

Benefits:

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Belonging

We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.

At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.

Equal Opportunity Employer

Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Option 1: Bachelor's degree in computer science, computer engineering, information systems, information technology, or related area and 4 years’experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies.

Option 2: 6 years’ experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization relatedtechnologies.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, computer engineering, information systems, information technology, or related area and 2 Years of relevant experience in configuration management, developing automation for Provisioning and Orchestration, experience developing and managing service-level objectives (SLOs)/service level indicators (SLIs) for Infrastructure Service availability and performance

Primary Location...

G, 1, 3, 4, 5 Floor, Building 11, Sez, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India