Join Vonage and help us innovate cloud communications for businesses worldwide!

Role Summary

This role supports the sourcing team by handling compliance, documentation, process execution, and lighter sourcing tasks. The Junior Analyst will ensure that vendor approval workflows, legal/compliance checklists, technical readiness reviews, and routine sourcing tasks are well-executed, enabling senior resources to focus on high-impact deals.

Key Responsibilities

• Manage and drive vendor / CSP / data provider approval and onboarding workflows (documentation, checklist completion, status tracking)

• Liaise with legal, privacy, security, and technical teams to collect required artifacts and ensure compliance

• Perform vendor due diligence (background checks, KYC, regulatory screening)

• Support contract template population, preparing draft agreements, change requests

• Assist in sourcing tasks: gathering RFP responses, comparative vendor scoring, benchmarking

• Track and maintain vendor performance metrics, SLA compliance dashboards

• Coordinate internal stakeholder reviews and sign-off steps

• Prepare reports, dashboards, and status updates for leadership

• Act as a documentation keeper: maintain vendor records, audit logs, contract files

• Help coordinate integration and go-live readiness with operations teams

• Support strategy / PMO in ad hoc sourcing or strategic projects (e.g. cost modeling, vendor rationalization)

Required Qualifications & Skills

• 5 years of experience in procurement, vendor management, compliance, or similar

• Strong detail orientation, process discipline, and ability to juggle multiple tasks

• Good understanding of contract lifecycle, data privacy / regulatory basics

• Solid Excel skills, comfortable with tracking systems (e.g. vendor management tools, spreadsheets, trackers)

• Experience with Confluence and Jira or similar platforms

• Clear and professional communication skills in Spanish and English

• Proactive, able to escalate blockers, follow-through on action items

• Comfortable working in a fast-paced team across time zones

Preferred / Nice-to-Have

• Exposure to CSP / telecom / connectivity / API business

• Experience in sourcing, vendor management, or compliance in tech / startup settings

• Familiarity with privacy frameworks (GDPR, CCPA, LGPD or equivalents)

• Some exposure to contract work, template negotiation

KPIs & Success Metrics

• Vendor onboarding cycle time (e.g. from initiation to approval)

• Completeness and correctness of vendor documentation

• Number of vendor / CSP relationships supported

• Accuracy in dashboards / reports

• Stakeholder satisfaction (senior sourcing, legal, compliance)

• Number of sourcing tasks delivered (RFP completions, vendor analyses)

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

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Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, Whats App, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.