Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

Contract Engagement (CE) oversees the contracting process, from drafting and negotiation to approvals, execution, auditing, and reporting. Continuously audited internally and externally, CE ensures contracts compliance with Visa's corporate policies and industry regulations while seeking process improvements.

We are seeking a detail-oriented, proactive individual to join our Contracts Engagement (CE) team within the Global Sales and Commercial Operations organization. This individual will be part of the Contract Engagement group that supports the operational lifecycle of contracts, including request intake, triage, preliminary review, execution coordination, repository management, and standardized drafting based on approved clause libraries/legal playbooks. This person will be an advocate for the Sales organization while working closely with Finance, Legal and Audit. Together with the Center of Excellence for Client Contracting, the CE team will be expected to influence long-term strategy and direction for client contracting through planning, recommendations and managing workloads in a manner that is consistent with the goals/objectives of the overall GSCO organization.

Key Responsibilities:

• Serves as the subject matter expert of the end-to-end contract management process for various contract types for all European countries, including reviewing and assisting Sales with inquiries related to contract request details, drafting templated agreements (e.g., NDAs) and managing the approval process and execution of such agreements.
• Oversees the contract lifecycle (from request review, contract development, contract approval coordination to execution of the agreements and archival) for client agreements of varying complexity, ensuring compliance with Visa’s corporate policies and operational standards. This includes verifying that all contracts undergo proper review and approval in line with regulatory and audit requirements (e.g., Internal controls, SOX).
• Together with the Center of Excellence for Client Contracting, drives standardization and compliance of our processes and procedures across contract types and regions (while allowing regional nuances, where it makes sense).
• Deep collaboration with our main stakeholders including legal, finance, products, auditing, and other support teams throughout Visa to ensure that contracts are developed from approved financial proposals and approved consistently and promptly in accordance with relevant policies and procedures.
• Manages post-contract administration activities including and not limited to distribution of contract information to all necessary stakeholders, handling of hardcopies, contracts filing, database management, audit enquiries, and other post-execution activities.
• Participates in special assignments and provides ad hoc support to the Center of Excellence for Client Contracting (e.g., POC for IT solutions such as system enhancement, troubleshooting, UAT, and execution of training & development plans for staff and internal stakeholders) as required.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

We are looking for an individual who brings a breadth of experience, a curiosity about payments, is results-driven and client-focused. As a candidate, you should have:

• 5+ years’ experience of progressively responsible experience in an operational role in financial services, payment card, software, or information services. Previous contract background and experience required. Legal background is a plus.
• Background and knowledge of some or all of the following is preferred: the payment services industry and related credit and debit processing industries, banking and financial institutions laws and regulations, and/or antitrust and competition law.
• Self-Starter: Proven abilities in organizational, conceptual, and logical problem-solving.
• Customer Focus: Proven ability to establish productive working relationships with colleagues and management at all levels.
• Priority Management: Ability to set priorities, manage customer expectations, and work both as part of a team and independently.
• Problem Solving: Demonstrated ability to work in a complex organization to determine business and customer needs, providing optimal solutions.
• Attention to Detail: Strong attention to detail and ability to multi-task under pressure and tight deadlines is essential.

Technical Skills:

• Proficiency in Microsoft Office (advanced Excel, PowerPoint, Word, Outlook). Familiarity with AI gen tools (ChatGPT, Copilot, etc.) is preferred.
• Communication Skills: Excellent communication skills in professional business English (both written and verbal) are required.
• CRM and CLM Experience: Previous experience with MS Dynamics, Icertis or similar contract management software (required), and Docu Sign or e-signature tools

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.