About Us

Help us enable everyone on the planet to gain access to the global economy by being the best way to pay and be paid.

Size: 10000+ employees
Industry: Technology, Fintech, Engineering, Information Technology

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Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Overview

Value Added Services (VAS) is one of three growth strategies for Visa globally, aimed at diversifying Visa’s revenue with products and solutions that differentiate its network and deliver valuable solutions across other networks.

Japan Value Added Services (VAS) is a newly created function reporting into the Japan Country Manager and the Head of Asia Pacific VAS. All associated capabilities and services will report into the three functions in VAS – Acceptance Sales, Solution Sales and Technical Enablement. These functions together are accountable for both sales and end-to-end technical enablement of VAS products towards all types of clients such as banks, financial institutions, platformers, merchants, wallet providers, etc. The team coordinates across various business functions in Japan such as Client Relationship Management and Client Services, as well as our global offices, to support the business growth of our clients.

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What a Manager, Technical Enablement does at Visa:
Reporting to a Technical Enablement function Director, this role is responsible for supporting sales of Value Added Services product together with sales people, and for post-sales technical enablement of clients across a broad range of Value Added Services products and Visa core technology, many of which are highly prioritized country-level strategic initiatives at Visa.

Key responsibilities of the role include:

• Consulting clients about Value Added Services and Visa core technology- Creating narratives to solve client problems and guide them through complex technical problems- Analyzing client business problems/processes and identify Visa solutions to solve the problems- Drive projects forward by incorporating market practices and customer needs, ensuring alignment with evolving industry standards and user expectations- Supporting Client Services implementation team to connect the dots between clients and Visa global technology teams- Translating client business requirements into technical specifications and clearly communicate such requirements with key stakeholders both internally and externally- Attending client-facing meetings as a trusted Visa technology subject matter expert (SME)- Taking clear ownership and accountability of assigned work and effectively manage risk through consistent application of relevant Visa Key Controls

Why this is important to Visa

As a business whose success and growth is largely driven by how well our solutions deliver results for our clients, the Technical Enablement Analyst is needed to ensure Visa technology is deployed to solve client problems and maximize value with respect to both client and Visa strategic priorities.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

What you will need:

• Minimum 8 years’ experience in a technology-focused role involving client management.
• Full professional proficiency in Japanese and business level in English.
• Excellent literacy in technology and ability to read and understand technical specifications.
• Possesses extensive experience in technical project management, with a proven ability to lead complex, cross-functional initiatives from planning through execution.
• Proven track record of translating business requirements into technical requirements.
• Strong ability to break down problems and simplify complex concepts / requirements for non-technical audiences.
• Analytical and commercial acumen to understand business problems and processes and identify solutions that can support solve them.
• Client-first mindset and ability to problem-solve with clients and suggest solutions with respect to both client and Visa strategic priorities.
• Ability to effectively work in and manage cross-functional and cross-cultural teams.
• Self-starter with demonstrated ability to take initiative and adapt in a fast-changing, often ambiguous market environment.

What will also help:

• Experience of client and stakeholder management at large, complex organizations.
• High proficiency in Microsoft PowerPoint, Word and Excel..
• Curious, with a drive to continuously learn independently.
• Understanding of Japanese payments industry.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Client-provided location(s): Tokyo, Japan

Job ID: 63008054-9fa4-40e4-859f-bd310ce9ee2d

Employment Type: OTHER

Posted: 2025-11-12T07:58:34
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Perks and Benefits

Health and Wellness

• Long-Term Disability
• HSA With Employer Contribution
• On-Site Gym
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Health Reimbursement Account
• Mental Health Benefits
• Virtual Fitness Classes
• HSA

Parental Benefits

• Fertility Benefits
• Family Support Resources
• Birth Parent or Maternity Leave
• Non-Birth Parent or Paternity Leave

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Commuter Benefits Program
• Company Outings
• On-Site Cafeteria
• Holiday Events
• Happy Hours
• Casual Dress

Vacation and Time Off

• Paid Holidays
• Paid Vacation
• Volunteer Time Off
• Summer Fridays
• Leave of Absence
• Personal/Sick Days

Financial and Retirement

• 401(K)
• Relocation Assistance
• Performance Bonus
• Stock Purchase Program
• Company Equity
• 401(K) With Company Matching
• Financial Counseling

Professional Development

• Shadowing Opportunities
• Access to Online Courses
• Promote From Within
• Learning and Development Stipend
• Tuition Reimbursement
• Mentor Program
• Leadership Training Program
• Associate or Rotational Training Program
• Lunch and Learns
• Internship Program
• Professional Coaching

Diversity and Inclusion

• Diversity, Equity, and Inclusion Program
• Employee Resource Groups (ERG)

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