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Visa Managed Services Director

Visa

Visa Managed Services Director

Visa

Tokyo, Japan

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Generous paid time off and holidays

Professional development budget

Parental leave

Team events and activities

Comprehensive health, dental, and vision insurance

401(k) matching

Learning

Parental Leave

Healthcare

Required Skills

TypeScript

JavaScript

Python

About Us

Help us enable everyone on the planet to gain access to the global economy by being the best way to pay and be paid.

Size: 10000+ employees
Industry: Technology, Fintech, Engineering, Information Technology

View Company Profile

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Summary

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations and macroeconomics, VCA solves the most strategic problems for our clients.

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The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

VCA Managed Services members play a key role in enhancing the partnership with one of Visa Japan’s largest clients by supporting strategic planning and implementation of their most strategic initiatives..

What a Director, Visa Consulting and Analytics does at Visa:We are currently looking for a Director to lead consulting engagements for our clients in Japan, supporting strategy and new business development in merchant acquiring..

The Director will lead engagements and act as the main focal point, coordinating between the client team, junior team members, other internal local / global stakeholders, and outsourcing partners (as applicable). The Director will be responsible for managing various initiatives between Visa and the client. The Director will be responsible for scoping, proposing, contracting, and delivering projects, and managing team members’ performance and delivery quality. The full range of responsibilities is detailed below::

Responsibilities:

  • Drive initiative development to support the client’s acquiring business growth using strategic consulting methodologies (setting key questions and hypotheses doing deep quantitative analyses, and synthesizing recommendations) and aligning with internal stakeholders. Example areas of support include:
  • New business development / business strategy- Merchant acquisition strategy/ acquirer pricing strategy- New product / business / customer journey design- System PMO (From business requirements definition to implementation support) for cross-regional teams operating in both English and Japanese- Go to market strategy design- Drive high quality the delivery fully leveraging both strategic consulting and IT consulting PMO skills while managing team members various subject matter experts, including data scientists, product specialists, client services representatives both in Japan and in overseas offices.
  • Manage the client relationships with both Executives and GMs and key frontline members to deepen the partnership.
  • Manage and coach team members, contributing to their growth and career development while ensuring quality of project deliverables- Develop a fact base of the client processes, assets, and organization to determine future opportunities for collaboration and partnership.
  • Create, develop and maintain analytical models and methodologies to contribute to standardized VCA offerings and IP creation- Continuously build knowledge, surface new insights and produce thought leadership pieces that contribute to practice development and global best practices- Oversee and manage administrative tasks and project setup including contracting documentation, internal reporting, and completion of compliance procedures.
    This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:

-Having already accumulated a variety of experience, you will be curious aboutthe payments industry and keen to work alongside an experienced team toquickly gain a deeper understanding. You will be client driven, comfortablemanaging a project end to end and relishing the opportunity to work closelywith clients to influence their future performance.-Specific skills and experience you will bring are: -Fluent Japanese and at least business level English proficiency-Deep experience and a track record of high performance in strategy and ITconsulting, or project management(+ 10 years )-Deep experience in managing complex cross-functional and cross-regionalprojects-Superior analytical and problem-solving skills, with demonstrated intellectualand analytical rigor-Strong team orientation with a collaborative, diplomatic, and flexible style, ableto work effectively in a matrixed organization-Excellent detail orientation, ensuring the highest level of quality/rigor in reportsand data analysis-Excellent presentation skills, including strong oral and written capabilities-Self-motivated, results-oriented individual with the ability to progress multiplepriorities concurrently-Flexible mindset to revise plans and scopes while managing clients’expectations-Strong commercial acumen, with experience in developing business cases withproven ROI-Experience in and passion for the power of analytics to inform and drivestrategy and tactics, and proven ability to generate insights from data-Ability to lead and inspire team members to achieve high levels of performance Preferred Qualifications
-Experience in payments, the banking industry, or technology. Deepunderstanding of the acquiring business is a big plus-Experience in technical project management-Experience in customer experience design (using human-centered design /design thinking)-An understanding of statistical analysis, modelling, scoring schemes, etc.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Client-provided location(s): Tokyo, Japan

Job ID: c48b0fa4-4d38-4caf-8a0e-32b525e86fed

Employment Type: OTHER

Posted: 2025-05-28T02:27:25
Apply on company site

Perks and Benefits

Health and Wellness

  • Long-Term Disability
  • HSA With Employer Contribution
  • On-Site Gym
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability
  • Health Reimbursement Account
  • Mental Health Benefits
  • Virtual Fitness Classes
  • HSA

Parental Benefits

  • Fertility Benefits
  • Family Support Resources
  • Birth Parent or Maternity Leave
  • Non-Birth Parent or Paternity Leave

Work Flexibility

  • Flexible Work Hours
  • Remote Work Opportunities
  • Hybrid Work Opportunities

Office Life and Perks

  • Commuter Benefits Program
  • Company Outings
  • On-Site Cafeteria
  • Holiday Events
  • Happy Hours
  • Casual Dress

Vacation and Time Off

  • Paid Holidays
  • Paid Vacation
  • Volunteer Time Off
  • Summer Fridays
  • Leave of Absence
  • Personal/Sick Days

Financial and Retirement

  • 401(K)
  • Relocation Assistance
  • Performance Bonus
  • Stock Purchase Program
  • Company Equity
  • 401(K) With Company Matching
  • Financial Counseling

Professional Development

  • Shadowing Opportunities
  • Access to Online Courses
  • Promote From Within
  • Learning and Development Stipend
  • Tuition Reimbursement
  • Mentor Program
  • Leadership Training Program
  • Associate or Rotational Training Program
  • Lunch and Learns
  • Internship Program
  • Professional Coaching

Diversity and Inclusion

  • Diversity, Equity, and Inclusion Program
  • Employee Resource Groups (ERG)

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About Visa

Visa

A multinational financial services company that facilitates electronic payment systems throughout the world.

10,001+

Employees

Foster City

Headquarters

$500B

Valuation

Reviews

2.0

3 reviews

Work Life Balance

1.5

Compensation

2.0

Culture

1.2

Career

1.8

Management

1.3

10%

Recommend to a Friend

Pros

Active recruiting for senior positions

Work authorization support for spouses

Opportunity to seek external roles

Cons

Toxic work environment

Below-market compensation offers

Poor management and leadership

Salary Ranges

23 data points

Junior/L3

Mid/L4

Junior/L3 · Analyst

1 reports

$106,195

total / year

Base

$92,300

Stock

-

Bonus

-

$106,195

$106,195

Interview Experience

4 interviews

Difficulty

3.3

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 75%

Negative 25%

Interview Process

1

Application Review

2

Online Assessment

3

Phone Screen

4

Technical Interview Rounds

5

Final Round Interview

6

Offer

Common Questions

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

System Design