채용
Benefits & Perks
•Flexible Hours
•Flexible Hours
Required Skills
Client communication
Engagement strategy
Executive presence
Consult with our Workplace Solution's plan sponsors to create and implement effective communications strategies for plan participants to drive their financial success. You will leverage key insights and engagement best strategies to develop impactful strategies that drive targeted initiatives, deepen participant relationships and deliver positive outcomes.
Responsibilities:
- Represent Vanguard's participant experience to a book of business, ensuring they fully understand and appreciate our services and offerings.
- Develop participant engagement strategies tailored to provide solutions that meet client and participant needs, leveraging our best-in-class approach.
- Consult with plan sponsor clients using key plan metrics, participant insights, and our proven participant communications approaches to drive positive participant outcomes.
- Leverage plan sponsor/ participant engagement data and insights to create and deliver participant engagement strategies. Identify trends for future application.
- Understand Vanguard products and services, both within the retirement plan and beyond, in order to offer our holistic solutions for plan participants.
- Leverage Vanguard's proven communication best practices to engage participants.
- Participate in special projects and perform other duties as assigned.
Qualifications:
- Minimum five years related work experience, with strong client facing experience and executive presence (B2B preferred).
- Develop participant engagement strategies tailored to provide solutions that meet client and participant needs, leveraging our best-in-class approach.
- Experience/familiarity with the 401(k) recordkeeping business preferred.
- Undergraduate degree or equivalent combination of training and experience.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work:
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
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About Vanguard
Reviews
3.4
3 reviews
Work Life Balance
2.5
Compensation
3.2
Culture
2.8
Career
3.5
Management
3.0
45%
Recommend to a Friend
Pros
Competitive compensation package with bonuses
Good foundation for career development
Interesting programs aligned with education
Cons
Long commute requirements (2.5 hours)
Mandatory on-site presence multiple days
Pay below industry standards
Salary Ranges
1,532 data points
Junior/L3
Mid/L4
Senior/L5
Junior/L3 · Processing Associate
135 reports
$57,471
total / year
Base
$53,433
Stock
-
Bonus
$4,038
$45,260
$73,912
Interview Experience
3 interviews
Difficulty
3.0
/ 5
Duration
14-28 weeks
Interview Process
1
Application Review
2
Recruiter/HR Phone Screen
3
Technical/Case Study Round
4
Final Round Interview
5
Offer
Common Questions
Behavioral/STAR
Technical Knowledge
Case Study
Past Experience
Culture Fit
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