refresh

트렌딩 기업

트렌딩

채용

JobsVanguard

Client Communications Consultant, Specialist

Vanguard

Client Communications Consultant, Specialist

Vanguard

Malvern, PA; Scottsdale, AZ

·

On-site

·

Full-time

·

2w ago

Benefits & Perks

Flexible Hours

Flexible Hours

Required Skills

Client communication

Engagement strategy

Executive presence

Consult with our Workplace Solution's plan sponsors to create and implement effective communications strategies for plan participants to drive their financial success. You will leverage key insights and engagement best strategies to develop impactful strategies that drive targeted initiatives, deepen participant relationships and deliver positive outcomes.

Responsibilities:

  • Represent Vanguard's participant experience to a book of business, ensuring they fully understand and appreciate our services and offerings.
  • Develop participant engagement strategies tailored to provide solutions that meet client and participant needs, leveraging our best-in-class approach.
  • Consult with plan sponsor clients using key plan metrics, participant insights, and our proven participant communications approaches to drive positive participant outcomes.
  • Leverage plan sponsor/ participant engagement data and insights to create and deliver participant engagement strategies. Identify trends for future application.
  • Understand Vanguard products and services, both within the retirement plan and beyond, in order to offer our holistic solutions for plan participants.
  • Leverage Vanguard's proven communication best practices to engage participants.
  • Participate in special projects and perform other duties as assigned.

Qualifications:

  • Minimum five years related work experience, with strong client facing experience and executive presence (B2B preferred).
  • Develop participant engagement strategies tailored to provide solutions that meet client and participant needs, leveraging our best-in-class approach.
  • Experience/familiarity with the 401(k) recordkeeping business preferred.
  • Undergraduate degree or equivalent combination of training and experience.

Special Factors
Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work:

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Total Views

0

Apply Clicks

0

Mock Applicants

0

Scraps

0

About Vanguard

Vanguard

A client-owned investment company that offers low-cost mutual funds, ETFs, advice, and related services to institutional and individual investors, and financial professionals.

10,001+

Employees

Kelayres

Headquarters

Reviews

3.4

3 reviews

Work Life Balance

2.5

Compensation

3.2

Culture

2.8

Career

3.5

Management

3.0

45%

Recommend to a Friend

Pros

Competitive compensation package with bonuses

Good foundation for career development

Interesting programs aligned with education

Cons

Long commute requirements (2.5 hours)

Mandatory on-site presence multiple days

Pay below industry standards

Salary Ranges

1,532 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Processing Associate

135 reports

$57,471

total / year

Base

$53,433

Stock

-

Bonus

$4,038

$45,260

$73,912

Interview Experience

3 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Interview Process

1

Application Review

2

Recruiter/HR Phone Screen

3

Technical/Case Study Round

4

Final Round Interview

5

Offer

Common Questions

Behavioral/STAR

Technical Knowledge

Case Study

Past Experience

Culture Fit