Core Responsibilities:

• Lead digital product management activities for multiple digital products, or one strategic product.

• Collaborate with stakeholders, technology and cross-functional teams to create product vision, strategy and road maps that drive significant changes to the operations functions and client experience.

• Understand and evaluate end to end processes and data integration in the assigned products.

• Leads the planning, prioritization, and implementation of new digital products or enhancements to existing products.

• Research and analyzes markets for product features and requirements and developing implementation plans.

• Leverage data and variety of qualitative and quantitative analysis techniques to measure and manage scalability, efficiency and engagement.

• Translate product strategy into detailed requirements and prototypes, collaborating with engineering teams to ensure timely and resource-efficient delivery.

• Define effective messaging, implementation plan, and training across product users and management team for product/feature releases. Evaluate post release impact and align to defined business OKR (Objectives and Key Results) and KPI (Key performance indicators).

• Partners with stakeholders to resolve production and implementation issues in a timely manner and supports/drives escalations where required to enable rapid delivery.

• Partners with digital product teams and peers to share best practices and learnings. Ensures delivery of messaging, communication, and customer outreach as necessary.

• Participates in special projects and performs other duties as assigned.\

Qualifications

• Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.

• Minimum of five years related work experience. Two years of leading large cross-functional teams on major organizational projects preferred.

• Excellent strategic thinking, problem-solving, and decision-making skills.

• Technical Expertise: Strong understanding of system architecture, APIs, data flows, and integration patterns. Ability to engage deeply with engineering teams.

• Business and operations experience with Investment Management firms or large Fund Services Organization/Banks with focus on Fund Administration and oversight, middle and Back-office operations, and/or regulatory & compliance management.

• Demonstrated ability to learn quickly, operate independently, and thrive in ambiguous environments without extensive guidance.

• Strategic Mindset with proven experience making product decisions that drive long-term value.

• Strong expertise in digital product management, market analysis, and user experience optimization.

• Proven ability to translate customer insights into product improvements and new features.

• Experience working with engineering teams to drive product development from concept to launch.

• Strong communication and stakeholder management abilities to align product strategy with business goals.

• Exceptional ability to articulate complex technical concepts to non-technical stakeholders, including senior leaders and stakeholders, as well as technical teams.

• Ability to lead cross-functional teams without direct authority and build consensus among diverse stakeholders.

• Understanding of emerging technology and applications of AI, Gen AI, Machine Learning, Intelligent Automation, and Cloud.

Preferred Qualifications/Experience

• Fund Services Tax experience

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.