About Vanguard

More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no external shareholders. That means no share prices to protect, and no profits to generate for outside owners.

Today, Vanguard is one of the world’s largest investment management companies, serving more than 50 million investors worldwide. For more than 25 years Vanguard Australia has been supporting individual investors, financial advisers, and superannuation members to achieve their long-term financial goals.

Team & Opportunity

The Senior Technology Specialist: Risk, Compliance and Governance role exists to support the Head of APAC Strategy & Governance (S&G). Its core objective is to assist in setting the framework for Technology risk and compliance governance with effective guidance, oversight, and assurance services through the provision of expert-level operational risk, oversight and Technology governance practices whilst maintaining continued alignment to enterprise-wide objectives and priorities.

The role is responsible for providing thought leadership, steering the function with purpose and vision, driving a culture of high standards across the division and ensuring leaders are held accountable to their respective obligations.

Roles you will lead:

This is an individual contributor role and although does not have people leadership responsibilities directly, is seen as a senior leader position and will work in close partnership with senior division leadership, including the CIO.

Core Outcomes:

1. Utilising industry proven, and recommend best practices and behaviors, to ensure APAC Technology has a well-defined, optimized and scalable system and governance structure to effectively meet our ongoing Technology governance and compliance obligations.

2. Individuals and teams are held accountable for their roles in technology governance, including adherence to standards, regulations, policies, achievement of performance goals, and management of risks.

3. Guides Technology through periods of growth, uncertainty and change whilst maintaining consistent and steady oversight of the complex regulatory and risk landscape

4. Educates and embeds a strong culture of regulatory obligations, risk awareness and management, and a high level of accountability and ownership across all levels

5. Fosters a culture of continuous learning, innovation, and adaptation to keep up with technological advancements and changing business needs and priorities.

What you will do (duties and responsibilities)

o Leverages global best practices, aligning to Vanguard practices and other relevant functions to enable the development of consistent divisional-level frameworks to support technical risk identification and mitigation

o Operates as an adjacent thought leader role to the Head of Strategy and Governance. Develops operational frameworks and takes responsibility for the management of CIO compliance accountability (aka FAR, CPS230, CPS234 and other regulatory requirements impacting technology.)

o Works in partnership with the Divisional Heads of Technology to lead the effective design and application of a set of scalable practices, standards and accountability mechanisms and structures to ensure ongoing adherence to a broad set of internal and external technology regulatory and non-regulatory obligations

o Design, implements and maintains a Third Party (incl offshore) strategy, including oversight, reporting, and frameworks. Sets the direction and monitors the full end-2-end delivery process and drives ongoing operational excellence through rigorous strategic planning, performance oversight, risk and control monitoring, effective and transparent cost and performance/SLA management.

Capabilities and skills essential to success:

Capability

Aligned Skills and behaviours

Drives operational excellence:

• Is able to organise, plan and deliver activities across complex, ambiguous and fast-paced technical environments;

• Leads the development and ongoing maintenance of a strong risk, compliance, control and oversight environment including any regulatory considerations;

• Drives the front-line risk capability and improves the risk culture through awareness and education

• Planning & prioritising work to meet commitments aligned with organisational goals (Drive outcomes)

• Knowing the most effective and efficient processes to get things done with a focus on continuous improvement (Drive outcomes)

• Set standards; defines and implements fit for purpose process, practices and influence behavioural change (Develop Others)

• Leverages industry best practice and standards (Cultivates Difference)

Oversee the full spectrum of technological regulator and governance: ​

• Uses firsthand, industry experience of working in a highly regulated financial services environment to manage the appropriate oversight of Technology risk and governance within the team.

• Act as the technology thought leader for audit, risk and information security;

• Manages risks across multiple products and countries.​

• Manoeuvring comfortably through complex policy, process and people related organisational dynamics (Drive outcomes)​

• Anticipating and balancing the needs of multiple stakeholders (Cultivate difference)​

• Taking a broad view when approaching issues using a global lens (Cultivate difference)​

Sets the vision and delivers the mission

• Leads by example with an enterprise mindset, thinks beyond the individual role and considers how actions and decisions impact the broader organization;

• Ensures approach only focuses on work that clearly aligns to overall goals and strategy of the business.

• You will have outstanding stakeholder engagement skills, along with exceptional communication skills. You will have experience in a global environment

• Strategic Thinking - understands and contributes to the long-term goals of the organization (Drives Outcomes)

• Customer Focus - prioritises our customer needs and works tirelessly to deliver value (Drives Outcomes)

• Innovative - is open to new ideas, seeking out opportunities for improvement, and driving change (Cultivates Difference)

• Collaborative - works effectively with others, breaks down silos, and leverages diverse skills and perspectives (Cultivates Difference)

• Accountability – takes responsibility for outcomes, both successes and failures, and continuously striving for improvement. Constantly seeks opportunity to remove waste from the system (Build Expertise)

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard’s core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.