Service Coordinator I - Neighborhood Living Program

The Neighborhood Living Program brings nearly 30 years of dedicated service to the unsheltered behavioral health population of Allegheny County, offering a wealth of experience and a deep commitment to supporting the community.

As a Service Coordinator, you’ll play a pivotal role in transforming the lives of individuals with serious mental health diagnoses. Your key responsibilities will include conducting assessments, developing service plans, coordinating care, making referrals, and re-evaluating clients to ensure their stability in relationships, housing, and employment. This dynamic role is deeply rooted in the Agency’s vision, mission, and core values, embracing mental health Recovery Principles and always championing a recovery-oriented approach.

This position is eligible for a sign-on bonus of $3,000 for an 18-month work commitment!Responsibilities:

• Service Coordination:

Advocate for access, ensure monthly contact, facilitate service planning.

• Assessment & Evaluation:

Assess strengths/needs, evaluate services, review cases.

• Relationship Management:

Build relationships with individuals/support networks, be primary resource for families.

• Training & Development:

Attend trainings fosters agency culture, coordinate mental health services.

• Community Engagement:

Promote service planning, maintain resource catalog, encourage recovery/inclusion.

• Record Keeping & Compliance:

Keep accurate records, provide culturally competent services.

• Direct Service:

Spend 55%+ time on direct service, participate in on-call service.

• Bachelor’s Degree in a Human Services field such as Social Work, Psychology or Counseling required.
• Other fields of study may be considered with coursework of at least 12 credits in Human Services.
• One-year related experience preferred.
• Prior experience working in community settings preferred.
• Safe driving record required.

**ATTENTION: A COPY OF YOUR OFFICIAL BACHELOR’S DEGREE LEVEL TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION.Licensure, Certifications, and Clearances:
CCM training is required within 30 days of hire and annually thereafter

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Comprehensive Crisis Management (CCMC)
• Driver's License
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran