Sr. Practice Manager

Senior Practice Manager

UPMC Infectious Disease | Harrisburg, PA

UPMC Infectious Disease is seeking a Senior Practice Manager to oversee clinic operations across multiple locations in Central Pennsylvania. The home office for this position will be** 810 Sir Thomas Court, Harrisburg, PA**, with travel to additional practice locations as needed.

This position is ideal for a strong leader with clinic management or clinic operations experience who is comfortable overseeing multiple locations and supporting day-to-day practice operations.** RN experience is preferred due to the scope of the practice.Location:**
Home Office: 810 Sir Thomas Court, Harrisburg, PA

This position will oversee multiple locations and may require travel between:

• 1921 Spring Road, Carlisle, PA 17013
• 1880 Kenneth Road, Suite 3, York, PA 17408
• 310 Stock Street, Suite 4, Hanover, PA 17331
• 233 College Avenue, Lancaster, PA 17603

Schedule:

• Monday through Friday, day shift
• Onsite position
• Occasional on-call needs, although these are rare
• Travel between practice locations as needed

Purpose:
Manage all operational aspects of the practice sites to ensure quality patient care.

Responsibilities:

• Ensure appropriate and high-quality staffing through the strategic placement of office coordinators, office and practice managers.

• Supervise and oversee practice budgets.

• Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.

• Serve as liaison to various UPMC departments and resources.

• Serve as liaison for renovations, construction and building utilization with UPMC and outside construction services.

• Develop strategic plans for practices.

• Monitor practice operations to identify areas for improvement, expansion of services, and potential new market areas.

• Ensure compliance with all UPMC policies and procedures.

• Communicate effectively with staff, physicians and peers through oral and written communications.

• Assist in the due diligence, practice valuations, contract negotiations and staffing as required.

• Assist in physician relations as necessary.

• Maintain knowledge initiatives as it relates to the operation of the practices.

• Oversee and assist in the recruitment of staff and new practices.

• Review and evaluate the effectiveness of current procedures and plans with Office/Practice Manager and Physician to develop and implement new, more efficient systems and procedures as required to improve office operations.

• Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.

• Bachelors Degree + 3 years of management experience w/ 1 year healthcare experience

• OR Associate's Degree + 3 years healthcare experience and 3 years of management experience

• OR High School Diploma + 5 years healthcare experience / Fellowship Program Graduate / and 5 years of management experience

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran