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Account Manager SMB

Uber

Account Manager SMB

Uber

Santiago, Chile

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Generous paid time off and holidays

Competitive salary and equity package

Flexible work arrangements

401(k) matching

Parental leave

Team events and activities

Equity

Flexible Hours

Parental Leave

Required Skills

Python

JavaScript

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Uber

Account Manager SMB

Yesterday• Santiago, Chile
Viewed on February 1, 2026
Apply on company site

About Us

Uber is changing how people think about transportation, part of the logistical fabric of 600+ cities - giving people what they want when they want it.

  • Size: 10000+ employees
  • Industry: Technology

View Company Profile:

About the Role:

The Account Manager role is a fantastic opportunity to showcase your relationship-building and portfolio management skills within an assigned territory. This role focuses on post-sales management of small and medium businesses (SMB), strengthening partnerships to increase retention, and driving business growth with mutually beneficial outcomes. As an Account Manager, you play a key role in retaining our most valuable accounts, ensuring partners thrive on our platform, and identifying opportunities to enhance core business metrics for our restaurant partners and Uber Eats.

Your Impact in Role:

  • Lead post-deal partner management for a high-value, high-potential portfolio of restaurant partners.
  • Build and maintain strong partner relationships to achieve measurable outcomes, including revenue growth targets, upselling new product features, and ensuring high retention by creating mutual business value.
  • Act as the voice of the customer to internal teams, translating partner needs and advocating on their behalf.
  • Develop a deep understanding of the partner landscape and cultivate positive relationships across our restaurant partner organizations.
  • Conceive, design, and lead growth initiatives with restaurant partners, working cross-functionally with Uber's internal teams to drive projects to completion.
  • Set, track, and report on performance metrics, and conduct business reviews with partners.

Basic Qualifications:

  • 1-3 years of experience, ideally in a similar role.
  • Confidence in making data-driven decisions and applying sound business judgment.
  • Strong project management skills, with the ability to develop detailed joint business plans with partners and consistently deliver results.
  • Excellent communication skills, both verbal and written, with strong executive presence and interpersonal abilities.
  • A proactive, resourceful, and go-getter attitude; this team moves fast and operates in dynamic environments.
  • Ability to work independently with minimal oversight.
  • A willingness to work hard, dive into details, and closely collaborate with our highest-value partners.

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By signing up, you agree to our Preferred Qualifications

  • Experience in customer-facing roles with a proven track record of achieving business targets or meeting quotas.
  • Proficiency in English.
  • SQL knowledge is a plus.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Santiago, Chile Job ID: Uber-152640Employment Type: FULL_TIMEPosted: 2026-01-30T19:54:07Apply on company site

Perks and Benefits

Health and Wellness

  • Health Insurance
  • Health Reimbursement Account
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • FSA With Employer Contribution
  • Fitness Subsidies
  • On-Site Gym
  • Mental Health Benefits

Parental Benefits

  • Fertility Benefits

Work Flexibility

  • Flexible Work Hours
  • Remote Work Opportunities
  • Hybrid Work Opportunities

Office Life and Perks

  • Casual Dress
  • Pet-friendly Office
  • Snacks
  • Some Meals Provided
  • On-Site Cafeteria

Vacation and Time Off

  • Paid Vacation
  • Unlimited Paid Time Off
  • Paid Holidays
  • Personal/Sick Days
  • Sabbatical
  • Volunteer Time Off

Financial and Retirement

  • 401(K)
  • Company Equity
  • Performance Bonus

Professional Development

  • Work Visa Sponsorship
  • Associate or Rotational Training Program
  • Promote From Within
  • Mentor Program
  • Access to Online Courses

Diversity and Inclusion

  • Employee Resource Groups (ERG)
  • Diversity, Equity, and Inclusion Program

Apply on company site

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About Uber

Uber

Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.

10,001+

Employees

San Francisco

Headquarters

$120B

Valuation

Reviews

3.1

10 reviews

Work Life Balance

4.2

Compensation

2.3

Culture

3.5

Career

2.0

Management

2.5

45%

Recommend to a Friend

Pros

Flexible hours and schedule

Meeting different people and cultures

Make your own hours

Cons

Inconsistent and low pay

Safety concerns with passengers

Traffic and difficult drivers

Salary Ranges

23,534 data points

Mid/L4

Mid/L4 · Data Analyst

3 reports

$209,300

total / year

Base

$161,000

Stock

-

Bonus

-

$203,580

$209,300

Interview Experience

5 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer Rate

40%

Experience

Positive 80%

Neutral 20%

Negative 0%

Interview Process

1

Application Review

2

Online Assessment

3

Recruiter Screen

4

Technical Phone Screen

5

Case Study/Analytics Test

6

Final Loop/Panel Interview

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Case Study

Technical Knowledge