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Sr Operations Associate, Uber Flash (Envios)

Uber

Sr Operations Associate, Uber Flash (Envios)

Uber

São Paulo, Brazil

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Flexible work

401(k) matching

Collaborative environment

Development budget

Required Skills

Tableau

SQL

SAP

About the Role

We are looking for an individual who has strong operational and analytical skills, a strategic business sense, great stakeholder management and project management skills. In this role, you will play a critical role in creating, tailoring and executing the strategy of one of our key products for Brazil. Your work will consist of understanding users pain points, suggesting solutions for their key problems and executing them through a cross-functional work with other teams across Uber in order to drive growth.

What the Candidate Will Do

  • Strategic Ownership: Be one of the main advocates for a product vertical in Brazil helping to develop and implement strategy to achieve business priorities.
  • Business Sense: Monitor, understand, and interpret key operational and financial metrics to help figure out strategy and action plans. Develop and apply understanding of the levers that move our business.
  • Problem Solving: Identify the root cause of risks and opportunities, propose multiple, practical solutions, and weigh tradeoffs to recommend best approach that will be shared and executed across different teams.
  • Process Optimization: Implement, optimize, and scale core analyses and processes across Brazil
  • Stakeholder Management: Maintain productive working relationships with peers and cross-functional partners across operations, product/eng, marketing, customer support, communications, policy, and legal to implement initiatives

Basic Qualifications

  • +5 years experience in operations, business consulting, strategic planning, innovation or similar analytical role
  • Data-Driven Mentality: Make strategic decisions based on data analysis and interpretation. Experience getting in the weeds of data, balanced with the ability to see the big picture
  • Planning & Organization: Ability to create project plans with project stages, milestones, basic interdependencies, and owners
  • Project Management: Deliver work through others, being able to execute things that are not within our scope through a good governance
  • Executional Excellence: Ability to work and accomplish multiple tasks in parallel, delivering results in a fast-paced and ambiguous environment, while maintaining high-quality work standards
  • English proficiency: you'll need to be able to interpret and present information in English to various audiences, being engaging and comprehensive, but succinct on your speech
  • Teamwork: Demonstrate optimism, respect others, and work well in a team. Ability to work with people from diverse backgrounds and responsibilities. Maintains healthy working relationships, even in disagreements

Preferred Qualifications

  • Customer centric vision: Knowing how to really understand users pain points through data and qualitative insights and also how to deliver good solutions for their pain points.
  • Advocate for Change: Experience proposing and prioritizing product features that improve user experience and drive growth, collaborating with global Product teams to turn local insights into global innovations.
  • Strong Communication (Verbal and Written): Excelling at conveying ideas, expectations, and strategies clearly and persuasively to diverse stakeholders - including peers, senior executives, and external partners.
  • Experience with Google Sheets and SQL

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

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About Uber

Uber

Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.

10,001+

Employees

San Francisco

Headquarters

$120B

Valuation

Reviews

3.1

10 reviews

Work Life Balance

4.2

Compensation

2.3

Culture

3.5

Career

2.0

Management

2.5

45%

Recommend to a Friend

Pros

Flexible hours and schedule

Meeting different people and cultures

Make your own hours

Cons

Inconsistent and low pay

Safety concerns with passengers

Traffic and difficult drivers

Salary Ranges

23,534 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Driver

6,734 reports

$42,142

total / year

Base

$42,142

Stock

-

Bonus

-

$31,192

$56,937

Interview Experience

5 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer Rate

40%

Experience

Positive 80%

Neutral 20%

Negative 0%

Interview Process

1

Application Review

2

Online Assessment

3

Recruiter Screen

4

Technical Phone Screen

5

Case Study/Analytics Test

6

Final Loop/Panel Interview

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Case Study

Technical Knowledge