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Lead, Strategic Programs & Operations (APAC)

Uber

Lead, Strategic Programs & Operations (APAC)

Uber

Sydney, Australia

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Development budget

Stock options

Health benefits

Flexible work

Equity

Healthcare

Required Skills

Python

SQL

Tableau

About Us

Uber is changing how people think about transportation, part of the logistical fabric of 600+ cities - giving people what they want when they want it.

Size: 10000+ employees
Industry: Technology

View Company Profile

About the Role

The APAC Strategic Programs & Operations team deliver high priority projects across the Delivery Community Operations organization which is responsible for providing support operations for our diverse marketplace across Asia Pacific.

Based in Sydney, but working with teams in various markets across APAC, this role will lead key business priorities, leveraging project and stakeholder management skills to execute complex cross-functional projects to materially improve Uber's operations.

We are looking for an experienced, strategic, and action-oriented leader to drive strategy, planning, and operational governance for APAC Delivery Comm Ops. In this role, you will help support leadership in high impact decision-making through your critical thinking, strategic mindset, and data-driven approach. You should have excellent problem-solving, time-management, cross-functional leadership, and written communication skills coupled with the ability to clearly and compellingly articulate and present complex information to stakeholders at all levels of the business.

Your Impact in Role:

  • Lead high priority regional and global strategic initiatives: Identify, champion, and drive high-leverage scale opportunities, such as AI-adoption, experience improvement opportunities, or new support models, serving as the central program lead for high-priority projects.
  • Deliver and manage multiple deep-expertise projects: Provide thought leadership on sprint-style ambiguous problems without precedent, providing market and persona-level expertise, and sharing actionable outputs and recommendations.
  • Operational excellence: Help identify opportunities in our processes and operating models, and lead strategic projects aimed at making improvements with regional and global impact.
  • Drive the Strategic Planning and Business Review cycle: Lead and facilitate the annual and quarterly strategic planning and review processes for APAC Delivery Comm Ops, translating Uber's business objectives into clear and measurable regional programs and outcomes.
  • Autonomous senior stakeholder influence: Independently own and drive relationships with senior stakeholders across all business functions, effectively influencing outcomes and aligning strategic priorities.

The Experience You'll Bring:

  • Experience in strategy, business planning, operations, consulting, or finance.
  • Strong financial acumen, with a deep understanding of ROI, testing and measuring success, investment trade-offs, and performance levers.
  • Proven success partnering with regional and global teams to drive cross-functional execution and impact.
  • Experience designing and scaling business planning processes, operating rhythms, and performance reviews.
  • Excellent communication and stakeholder management skills.
  • Strong analytical and problem-solving skills, with the ability to turn data into actionable insights.

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Preferred Qualifications:

  • Demonstrated ability to own and execute on multiple major strategic projects / programs simultaneously- Experience leading project teams directly- Advanced analytical capabilities, including knowledge of statistics and proven experience in SQL and Python.
  • Experience in a top-tier strategy consulting firm or in an internal strategy group within a firm that leverages data to drive influence across geographies.
  • Highly structured, organized, and detail oriented approach to work- Advanced sheets / data analysis skills with demonstrated experience building financial / economic / analytical models, both high-level and detailed- Advanced slides / presentation skills with demonstrated experience crafting executive-ready material (presentations, recommendations) and working closely with senior leaders Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Sydney, Australia

Job ID: Uber-150973

Employment Type: FULL_TIME

Posted: 2025-11-15T00:29:22
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Perks and Benefits

Health and Wellness

  • Health Insurance
  • Health Reimbursement Account
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • FSA With Employer Contribution
  • Fitness Subsidies
  • On-Site Gym
  • Mental Health Benefits

Parental Benefits

Fertility Benefits:

Work Flexibility

  • Flexible Work Hours
  • Remote Work Opportunities
  • Hybrid Work Opportunities

Office Life and Perks

  • Casual Dress
  • Pet-friendly Office
  • Snacks
  • Some Meals Provided
  • On-Site Cafeteria

Vacation and Time Off

  • Paid Vacation
  • Unlimited Paid Time Off
  • Paid Holidays
  • Personal/Sick Days
  • Sabbatical
  • Volunteer Time Off

Financial and Retirement

  • 401(K)
  • Company Equity
  • Performance Bonus

Professional Development

  • Work Visa Sponsorship
  • Associate or Rotational Training Program
  • Promote From Within
  • Mentor Program
  • Access to Online Courses

Diversity and Inclusion

  • Employee Resource Groups (ERG)
  • Diversity, Equity, and Inclusion Program

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About Uber

Uber

Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.

10,001+

Employees

San Francisco

Headquarters

$120B

Valuation

Reviews

3.1

10 reviews

Work Life Balance

4.2

Compensation

2.3

Culture

3.5

Career

2.0

Management

2.5

45%

Recommend to a Friend

Pros

Flexible hours and schedule

Meeting different people and cultures

Make your own hours

Cons

Inconsistent and low pay

Safety concerns with passengers

Traffic and difficult drivers

Salary Ranges

23,534 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Driver

6,734 reports

$42,142

total / year

Base

$42,142

Stock

-

Bonus

-

$31,192

$56,937

Interview Experience

5 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer Rate

40%

Experience

Positive 80%

Neutral 20%

Negative 0%

Interview Process

1

Application Review

2

Online Assessment

3

Recruiter Screen

4

Technical Phone Screen

5

Case Study/Analytics Test

6

Final Loop/Panel Interview

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Case Study

Technical Knowledge